Secretary - SPO001 - Mon-Fri 9AM-5PM

About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

JOB FUNCTION: Work in a fast paced mental health agency administrative offices/Children’s Single Point of Access unit performing general administrative duties, including clerical and typing/computer tasks and office support. Assist Director of Children’s Services and CSPOA staff with day to day operations associated with success of department. 

ESSENTIAL FUNCTIONS:

1. Responsible for answering phones, routing calls, taking messages and responding to frontline inquiries for general information;
2. Coordinate administrative requests and track the day-to-day operations of the CSPOA unit;
3. Enter applications, transfers, inactivations, assignment forms and other documents in the CSPOA database, including entering notes;
4. Maintain CSPOA files and scan for archiving;
5. Log, Print and disseminate CSPOA related material to unit staff;
6. Heavy filing, scanning, and photocopying;
7. Monitor unit supplies and equipment status, alert supervisor as needed;
8. Understands and demonstrates a commitment to agency risk management procedures and adheres to HIPAA regulations;
9. Utilize the CSPOA access database in a proficient manner;
10. Utilize general IT applications (ex/ Word, Excel) pertaining to this job description in a proficient manner;
11. Perform all other job duties as assigned.

COMPETENCIES:

• Excellent communication and interpersonal skills, professional demeanor, team-orientation and ability to handle multiple tasks in a fast paced environment;
• Excellent organizational skills and follow-up skills with ability to multi-task.
• Efficient time management with accuracy and attention to detail;
• Proficiency in Microsoft Office including Word and Excel, Outlook and access database for CSPOA;
• High school diploma required

Benefits and Perks: At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being