Clinic Manager Physical Therapist

MPOWER is looking for a Full-Time Physical Therapist to fill the role of Clinic Manager at our Franklin, TN location. Come work in a dynamic outpatient orthopedic therapy environment with state-of-the-art facilities, fun co-workers and a high-level, motivated patient population. Competitive base salary compensation with opportunity for quarterly productivity bonuses based on clinic and team performance.

Physical Therapists at MPOWER Physical Therapy work in a collaborative environment alongside personal trainers, massage therapists and nutrition specialists to provide comprehensive care for patients beyond the norm of a typical physical therapy experience.

MPOWER promotes a superior quality patient care experience and employee role success for newly hired therapists through an extensive onboarding and training period and gradual ramp up of case load and responsibilities. We offer in-house mentorship opportunities for clinical development within normal working hours throughout all years of employment as well as paid access to MedBridge for continuing education and a yearly stipend for continuing education courses.

JOB HIGHLIGHTS

• Flexible work week schedule – No Weekends
• Medical Benefits Eligible on Day 1 of Employment – Health, Dental and Vision Benefits available
• Paid Time Off and Paid Holidays
• Therapy Technician Clinic Support
• Retirement Plan Matching
• MedBridge Subscription
• Yearly Continuing Education Reimbursement
• Internal Clinical Development Opportunities
• Quarterly Clinic and Team Performance Bonuses

MINIMUM ESSENTIAL JOB REQUIREMENTS

• Lead, Manage, Staff and hold Accountable assigned clinic therapy team:

• Recruit, hire, onboard and mentor a therapy team who are committed to our company Core Values
• Maintain appropriate levels of staffing to meet the needs of the facility including coordinating time-off requests and securing appropriate PRN coverage
• Meet or exceed monthly volume, revenue, productivity and profitability goals and benchmarks for assigned clinic through evaluation of company metrics and data
• Operate and enforce all systems, policies and processes developed by Leadership
• Frequent and regular in-person communications with our partner physicians
• Ensure high quality, safe therapy treatment is delivered to our patients
• Conduct quarterly conversations, performance, and compensation reviews of direct reports in a timely manner to ensure quality of staff performance and satisfaction
• Promptly, candidly and professionally address deficiencies in staff performance or behavior
• Conduct efficient and productive weekly clinic meetings using the Ninety platform
• High level of attention to ensuring assigned clinic and equipment is clean and properly serviced for safe operation
• Address patient complaints in an appropriate and professional manner
• Ensure appropriate integration of complimentary MPOWER services- Personal Training, Massage and Nutrition
• Complete timely and accurate payroll functions
• Serve as the primary resource of assigned clinic for all issues related to the proper appearance, function and maintenance of the facility

• Properly assesses facility issues identified by team members
• Submits a ticket for all facility issues to the appropriate Property Management resource
• Informs direct supervisor and relevant team members of any facility issues that may affect operations
• Coordinates with Property Manager as needed to ensure all work is completed
• Ensures proper coverage of the activities mentioned above while out of the office
• Completes Weekly Walk-Through Checklist and submits to Director of Therapy Operations
• Role as a treating Physical Therapist
• Ability to manage multiple patients, administer appropriate modalities and treatments including manual therapy techniques and appropriate therapeutic exercise prescription
• Accurate and timely documentation and billing to support reimbursement for treatment interventions
• Provide home education materials to all patients through practice preferred software
• Maintain patient caseload sufficient to meet company productivity standards
• Consistently meet company productivity standards for units of service per encounter
• Consistently meet company productivity standards for cancellation and no-show rates
• Maintain current Physical Therapist licensure in the state of Tennessee and meet licensure requirements for continuing education hours
• Maintain agreed upon clinic schedule
• Assist Director of Therapy with projects as assigned

SUPERVISORY RESPONSIBILITIES: 

• Assigned Clinic Physical and Occupational Therapists
• Assigned Clinic Therapy Technicians
• Assigned PRN Therapy Technicians

KNOWLEDGE, SKILL AND COMPETENCY REQUIREMENTS

• Bachelor’s, Master’s or Doctoral degree in Physical Therapy from an accredited university preferred
• Current Physical Therapy license in the State of Tennessee preferred
• Bachelor’s or Master’s degree from an accredited university in healthcare business or related field and/or one or more years of physical therapy management experience in a medical practice or hospital setting preferred
• Excellent ability to effectively manage teams to goal attainment
• Knack for problem solving and process development
• Proven skill with appropriate delegation and supervision of direct reports
• Excellent follow up skills with internal and external stakeholders
• Excellent organizational, prioritization, and communication (verbal and written) skills
• Firm command of MS Office Suite, Electronic Medical Records (EMR) and Practice Management (PM) platforms and other key applications
• Neat and professional appearance
• Calm, professional demeanor with ability to deal with difficult situations and complex problems
• Strong understanding of the company’s services, operations, and culture
• Ability to maintain the utmost level of confidentiality of records and all types of communication and information
• Working knowledge of the healthcare and fitness industries
• Excellent ability to lead and participate in all meetings in a professional and thoughtful manner

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.