Description
As a Customer Service Clerk at Milam’s Markets, you will play a key role in providing exceptional customer service at the front counter of our store. You will ensure efficient and friendly transactions with every customer, contributing to a positive shopping experience.
Essential Duties and Responsibilities
- Assure proper sale and accounting of money orders/lottery during shift.
- Provide fast, efficient, friendly customer service by greeting and thanking all customers and resolving any concerns.
- Brew coffee and prepare beverages.
- Maintain a positive attitude and atmosphere for customers.
- Weigh and scan products accurately.
- Accept payments and provide change as necessary.
- Bag products when required.
- Keep the register area neat and clean.
- Assist in other duties as assigned.
- Perform duties safely and efficiently, adhering to store safety policies.
- Operate cash register accurately to itemize and total purchases.
- Acknowledge and greet customers warmly, maintaining a positive attitude throughout interactions.
- Handle groceries carefully and bag items effectively.
- Collect and process payments by cash or charge according to store policies.
- Manage damaged products and return to stock items per store procedures.
- Resolve customer complaints promptly and involve management when necessary.
- Perform other duties as directed by department heads or management.
