Front End Associate - FT

This is a full-time position offering competitive wages and a comprehensive benefits package.  Benefits include health, dental and vision insurances, generous paid time off, 401k plan with employer matching, company paid life insurance, supplemental insurance plans (STD, LTD, etc.), employee assistance program, employee discount, ski/bus pass discount program, and more!  Benefits vary by employment classification and are subject to enrollment eligibility.

The Front-End Associate / Cashier is responsible for providing exceptional customer service while efficiently and accurately processing customer transactions at the register. This role also includes assisting with bagging groceries, maintaining a clean and organized checkout area, and supporting other front-end operations as needed.

Key Responsibilities:

Customer Service:

• Greet customers warmly as they approach the checkout area.
• Address customer inquiries and resolve any issues promptly and courteously.
• Assist customers with locating products within the store when needed.

Cash Handling & Transaction Accuracy:

• Accurately process cash, credit, debit, and other forms of payment for customer transactions.
• Ensure the register drawer is balanced at the beginning and end of each shift.

• Issue receipts, refunds, credits, and change to customers accurately.   
• Verify the price of items and ensure correct pricing is applied.
• Scan items accurately and handle coupons, discounts, and promotions according to store policies.

Bagging & Packaging:

• Bag groceries efficiently and in a manner that prevents damage to items.
• Assist customers with loading groceries into their carts if necessary.

Checkout Area Maintenance:

• Keep the checkout area clean, organized, and free of clutter.
• Restock bags, register supplies, and other front-end items as needed.
• Report any equipment malfunctions or maintenance issues to the supervisor.

Teamwork:

• Work collaboratively with other front-end associates to ensure efficient store operations.
• Assist with training new cashiers as needed.
• Support other store departments during peak times or as directed by the supervisor.

Compliance:

• Adhere to all store policies and procedures, including those related to cash handling, customer service, and safety.
• Comply with state and federal regulations regarding the sale of restricted items such as alcohol and tobacco.

• High school diploma or equivalent preferred.
• Minimum 18 years of age.
• Previous cashier or retail experience is a plus but not required.
• Strong mathematical skills and attention to detail.
• Excellent customer service and communication skills.
• Ability to handle transactions accurately and efficiently.
• Basic computer skills and familiarity with point-of-sale (POS) systems.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Working Conditions:

• This position requires standing for extended periods.
• May involve lifting and carrying items up to 25 pounds.
• Schedule may include evenings, weekends, and holidays based on store needs.

Physical Requirements:

• Ability to stand, walk, bend, and reach throughout the shift.
• Ability to lift up to 25 pounds regularly