Clark Housing Specialist II

 DATE PREPARED: September 2025
POSITION TITLE: Clark Housing Specialist II
PROGRAM: Permanent Supportive Housing / Rapid Rehousing / Eviction Prevention

DEPARTMENT: Housing & Safety Net 

MANAGEMENT POSITION___ or CLIENT SERVICES POSITION_X__

ENTRY SALARY or HOURLY WAGE:  X  $24.24 - $25.45
EXEMPT___ or NONEXEMPT_X__
FTE: Full-time, 40 hours/week

LEVEL: Housing Specialist II

At Impact NW we are a nonprofit with a mission to prevent homelessness, because we believe in the fundamental right to: beautiful life, stability and peace. More importantly, it also means a life filled with opportunity and community support, especially for Indigenous, Black, Brown, Melanated, Immigrant, and Asian people.

What we seek is for you to share your skill sets - especially if you:

*Put people first

*See the beauty in people

*Promote peace

*Find a way

We believe that with our mission and values as our north star, we can move toward our vision of a future where housing is a human right. If this resonates with you, we’d love to have your purpose and passion on our team at Impact NW.

JOB SUMMARY:  The principal role of the housing specialist is to provide intensive community based social work services including coordination, advocacy, support and encouragement. Specific responsibilities include Housing First case management for individuals and families experiencing chronic homelessness and/or housing instability.  Specific duties include screening, intake, assessment, barrier removal, life skills training, property manager negotiation, habitability inspections, outreach, information and referral, and ongoing client supportive services. The primary working location for this position is Clark County, Washington, however, geographic boundaries are subject to change.

JOB RESPONSIBILITIES:

• Maintain a working knowledge of all program requirements, including eligibility, enrollment standards, and definitions.
• Conduct screening, intake and/or referral of internal and external requests for service.
• Provide progressive person-centered and strength-based engagement, assessment, and ongoing case management and supportive services using the principles of Assertive Engagement.
• Develop trauma informed client relationships that promote independence and encourage the unique strengths of each participant.
• Maintain a working knowledge of mental health, addiction recovery, disability, and social service resources in the metro area. 
• Provide education regarding benefits (WIC, Medicaid, TANF, SNAP, veteran-specific benefits, SSD, SSI, Medicare, etc.) while ensuring that participants have control over their choice of service providers.
• Coordinate multi-disciplinary service providers (eg. healthcare, wellness, addictions, mental health, employment, and social services).
• Provide housing search assistance and direct property management/landlord advocacy.
• Research and compile data on new resources; update current resource information on a regular basis and distribute information to both residents and staff.
• Effectively work with individuals of diverse backgrounds.
• Meet client service standards set forth by Program Director/Manager regarding quantity, type and quality of services to be delivered to clients.
• Effectively communicate agency policy, mission, values, and decisions to program staff, collaborating organizations, and the community.
• Provide part-time coverage (6 hours per month) for the Worker-of-the-Day (WOD) program. Meet face-to-face with walk-ups at the Dancing Tree Resource Center and take calls from individuals seeking information and resources to help them identify community, social, and family supports.
• Accept other work assignments as assigned by the Housing Director and/or Manager.

REPORTS TO: Clark County Housing Program Supervisor 

REQUIREMENTS AND QUALIFICATIONS:

• Bachelor’s degree or equivalent in social work or related field.
• Equivalent experience may be substituted for education requirement.
• Experience in human services, preferably working with families/individuals experiencing poverty and homelessness.
• Experience in working with clients who identify having mental health, addiction/recovery, and other long term disabilities.
• Demonstrated ability to effectively work within a strength-based, integrated family support service delivery model.
• Ability and willingness to work as a team member and support Impact NW’s mission.
• Sensitivity and ability to relate to people from diverse lifestyles and cultures.
• Ability to communicate effectively, both orally and in writing.
• Possess good organizational skills and ability to prioritize multiple and varied tasks.
• Ability to work independently and be self-motivated.
• Good working knowledge of Microsoft Office computer programs.
• Ability to travel efficiently in urban and rural areas and between multiple counties. Use of a motor vehicle is required for this position.
• Personal transportation and a valid driver’s license with acceptable driving history.
• Bilingual is preferred, but not required.

JOB CONDITIONS:

• Repetitive motion, prolonged sitting, extensive visual involvement.
• Orally communicate with others.
• Frequent travel required.
• May require some evening and/or weekend work.
• May be exposed to angry or distraught people.

JOB BENEFITS:

• Generous Paid Time Off (PTO and self-care leave)
• Employer paid healthcare
• 401k with employer matching contribution
• Flexible work schedule