Quality Team Lead

Summary
Assists Quality management in the operation of the Quality Control area by performing the duties listed. The Quality Team Lead ensures that the direction set forth by Quality management is followed through by the Quality Associates. Other duties may be assigned. 

Essential Duties & Responsibilities
•    Performs and documents employee training.
•    Performs inspection activities, filling in on demand to cover absences.
•    Coordinates employee schedules to ensure coverage.
•    Completes Device History Record reviews for completion and accuracy.
•    Coordinates control of nonconforming product activities.
•    Assists in complaint investigations, corrective action process, and regulatory process.

Supervisory Responsibilities
This role is responsible for assisting with the overall direction and coordination of the Quality Associates. Carries out responsibilities in accordance with the organization’s policies, regulations, and applicable laws. Delegates tasks to the team; assigning and directing work that needs completed. Resolving problems and coordination of department personnel schedules.

Competencies
To perform this job successfully, an individual should demonstrate the following competencies:
•    Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to other’s ideas and tries new things.
•    Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. 
•    Teamwork – Exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives. 
•    Delegation – Delegates work assignments; matches the responsibility to the person; provides recognition for results. 
•    Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well. 
•    Managing People – Takes responsibility for subordinates’ activities; makes self available to staff; provides regular performance feedback; develops subordinates’ skills and encourages growth; fosters quality focus in others. 
•    Diversity – Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. 
•    Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. 
•    Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
•    Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
•    Attendance/Punctuality – Is consistently at work and on time; arrives at meetings and appointments on time. 
•    Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience
High school diploma or general education degree (GED) with 1-2 years related experience and or training; or equivalent combination of education and experience. 

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to complete production forms. Ability to speak effectively before groups of employees of organization. 

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, commons fractions, and decimals. 

Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 

Certificates & Licenses
None

Other Skills & Abilities
Must have good communication skills. Must possess good hand-eye coordination. Must manage time well. Must be able to read and interpret inspection requirements from engineering drawings. Must be able to use required inspection equipment and record data.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; high precarious places; risk of electrical shock; risk of radiation. The noise level in the work environment is usually moderate to loud. 

EHOB does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status or military service