Relationship Manager, Individual Giving

The Relationship Manager is responsible for supporting the Senior Manager and Senior Director of Individual Giving with the strategic growth of the Food Depository’s Individual Giving program. Managing a fluctuating pipeline of Leadership Annual Giving donors ($1,000 to $9,999), the Relationship Manager will work with team members to implement strategies and processes related to qualifying, cultivating, soliciting, and stewarding both loyal and prospective donors within and between the Food Depository’s existing Individual Giving fundraising channels. The Relationship Manager will be responsible for contributing to the Individual Giving team’s annual revenue goal of $39M+ which supports the Development Teams revenue budget of $52M+. This individual will also support prospect identification and management processes, portfolio evaluation and moves management recommendations, and programmatic needs for other members of the development and leadership team as needed. The Relationship Manager will be an integral member of the Individual Giving team tasked with collaborating inclusively across departments, upholding the broader Development team’s core values with dignity and respect.

Primary Responsibilities and Essential Functions: 

• Frontline Relationship Management 

• Maintain a portfolio of 200+ Leadership Annual Giving donors and prospects, engaging in qualification and prioritizing donors for cultivation, solicitation, and stewardship.
• Develop and successfully implement comprehensive and customized engagement strategies to generate, sustain, and upgrade donors and prospects.

• Have a comprehensive understanding of development and Food Depository priorities to support donor work, match the interest of prospects/donors
• Pipeline Management 

• Collaborate with colleagues across the department to strategically identify, qualify, and refer potential Major Gift donors ($10,000+) to ensure placement in the giving channel that best facilitates optimal engagement and continued support. 

• Update donor records in a timely matter with relevant data including recent actions, contact reports, demographic updates, and other pertinent information. 
• Other duties as assigned

Qualifications and Experience: 

• Relationship management experience preferably within a large-scale non-profit organization, educational institution, or other fundraising environment.  Direct experience with qualifying, cultivating, soliciting and stewarding existing and prospective mid-level and major donors through one-to-one communications. 

• Demonstrated experience in successfully engaging and expanding a robust donor pipeline while supporting the moves-management process. 
• Excellent written and oral communication skills, and enthusiasm for building positive relationships with donors, volunteers, and colleagues across the Food Depository. 
• Proficiency in MS Office- Outlook, Word, Excel, and PowerPoint
• Development database experience – data entry and accuracy
• Excellent interpersonal skills to relate to donors, volunteers, and colleagues

Benefits:

• Health, dental, and vision insurance coverage
• Employer-paid life and disability insurance
• Employee Assistance Program
• 403(b) retirement plan with employer contribution
• Generous paid time off
• Parental leave
• On-site Fitness Center
• $3,000 annual employer-paid Thrivepass lifestyle and wellness benefit program
• $250 referral bonus