The LVN or CMA is an integral member of the CityDoc Urgent Care clinical team, supporting the delivery of high-quality, acute medical care in a fast-paced urgent care setting. The position emphasizes patient health maintenance, effective team collaboration, and excellent patient service. This role interacts closely with clinical providers, front desk staff, and other departments.
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Prepare patients for examinations and procedures.
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Document the reason for visit and relevant patient history.
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Record vital signs, height, weight, and other key health indicators.
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Assist providers with patient examinations and procedures.
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Administer medications under provider orders.
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Update charts with allergies, medication usage, and immunization history.
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Complete laboratory slips and necessary documentation.
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Administer immunizations as ordered.
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Perform phlebotomy and specimen collection.
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Educate and counsel patients as needed based on their visit.
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Clean and sterilize medical instruments and equipment.
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Perform x-ray positioning per provider instructions (if certified).
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Screen and triage patients upon arrival.
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Communicate lab results via phone at the provider’s request.
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Manage inventory: order supplies, medications, and narcotics; stock exam rooms.
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Identify opportunities for improvement and assist with implementing quality initiatives.
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Answer patient inquiries regarding health, medications, lab results, or follow-ups, as appropriate and within scope.
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Initiate standing orders after triage, such as pregnancy, strep, or flu tests.
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Supervise Medical Assistants and lab assistants in the absence of an RN (LVNs only).
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Assist in preparing reports to fulfill state and federal requirements.
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Participate in Quality Improvement activities.
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Support additional clinical duties as assigned.
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Demonstrate alignment with CityDoc’s mission and core values.
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Provide inclusive, respectful care regardless of patient background or status.
