The Admissions Representative interviews patients on admission, records required personal information, secures signatures, and prepares and supplies patient data to appropriate hospital departments.
Supervisory Responsibilities:
•None.
Duties /Responsibilities:
•Performs pre-admitting activities. Receives bookings from physicians and interviews patients before admission to obtain required information and to explain hospital policies. Screens insurance information to identify patients needing preadmission approval from third-party payors. Assembles admission folders containing paperwork for scheduled patients.
•Performs admitting activities. Greets patients and conducts patient interviews to obtain required information and signatures. Notifies nursing unit of patient arrival and assigns a volunteer if needed. Prepares receipts for telephone rental, bill payment, etc. Accepts patient valuables and provides patient information literature.
•Prepares and distributes various admission forms.
•Serves as a liaison with insurance companies regarding the admission of their subscribers and logs notifications made.
•Intake of collections.
•Answers daily inquiries regarding admitting procedures, hospital regulations and services; refers inquiries to appropriate person or department elsewhere in the hospital when necessary.
•Under the direction of the supervisor, conducts on-the-job training of new employees.
•Provides back-up relief coverage for telephone operator.
•Other duties as assigned.
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