JOB SUMMARY: Responsible for activities involving Minibar delivery and pick up
Physical Requirements:
- Standing/Walking: Constantly. Various surfaces including carpet, tile, and rubber mats.
- Crouching (Bend at knees): Occasionally. Clean; stock supplies.
- Stooping (Bend at waist): Occasionally. Write orders.
- Twisting (knees, waist, neck): Frequently. Serve guests, maneuver through crowds and staff.
- Balancing: Constantly. Carry trays and beverage containers. Set items on tables.
- Reaching (overhead/extension): Constantly. Reach overhead supplies. Serve guests and retrieve hot/cold plates at arm’s length extension.
- Handling/grasping: Constantly. Set full plates and glasses at tables, carry trays and supplies.
- Fingering/feeling: Frequently. Write orders, operate Micros machine, garnish plates, fold napkins, set table with silverware.
- Pushing/Pulling: Occasionally. Average weight: 10 lbs. force. Maximum weight 20 lbs. force.
- Lifting/Carrying: Constantly. Carry full trays of food and beverage; carry supplies. Average weight: 20 lbs. Maximum weight: 40 lbs.
Working Environment:
- Interior and exterior of hotel with exposure to weather conditions.
- Exposure to various hazardous chemicals.
- Exposure to food items and beverages.
DUTIES & FUNCTIONS:
Essential:
- Display working knowledge of all menu items and prices.
- Complete side work as assigned.
- Respond to the needs and requests of guests.
- Answering phones and taking orders or receiving orders from hotel operator.
- Set up trays with proper condiments and utensils.
- Deliver order to guest rooms.
- Pick up trays from guest rooms
Basics:
- Attend required meetings
- Keep work areas clean and organized
- Be extremely courteous to all customers and fellow employees
- Report unsafe conditions to your supervisor immediately
- Maintain hotel equipment in proper working conditions
- Any other duties assigned by your immediate supervisor
