OFFICE SERVICES CLERK

POSITION SUMMARY

Under direct supervision from department management, the Office Services employee is responsible for but not limited to, sorting mail, doing cart round mail deliveries, setting up conference rooms, delivering lunches to attorneys, as well as, keeping the kitchens and printer areas clean and stocked with supplies when needed.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
 

Essential Functions Statement(s)

• Participates in cart round internal mail deliveries
• During cart rounds, individuals are responsible for the floor round(s) assigned to them each day, delivering material to and from offices
• Assists with miscellaneous requests regarding office supplies, equipment, furniture, assembly or installation by staff and attorneys
• Assists with office moves and set up
• Assists with restocking of the firm’s supply area
• Sets up conference room food, utensils, and supplies
• Does Interoffice deliveries
• Answers Office Services phone line for requests
• Takes lunch orders
• Pick up & deliver lunches
• Sorts mail received daily
• Sends faxes
• Prepares outgoing mail
• Runs downtown errands
• Run car errands
• Cross trains with Kitchen staff
• Clean kitchen(s) as assigned daily

Supervisory Responsibilities:

This job has no supervisory responsibilities.

POSITION QUALIFICATIONS

Competency Statement(s)

• Integrity/Ethics - Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
• Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
• Interpersonal Skills - Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback, and handles constructive criticism.
• Productivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow.
• Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.

SKILLS & ABILITIES

Education: A High School diploma is required.

Experience: Minimum of 1-year relevant experience in related fields, customer service or an administrative setting is required, and 2+ years in relevant experience in related fields, customer service or an administrative setting is preferred.   

Computer Skills: Windows, Outlook

Certificates & Licenses: Valid Driver’s License

Other Requirements: Excellent attention to detail and strong organizational and time management skills. Ability to communicate effectively and verbally with co-workers and maintain a high degree of confidentiality. Excellent customer service skills.

WORK ENVIRONMENT

Work environment is in a professional office setting. This work is physical in nature and requires the following physical activities:

• Ability to work for long periods of time on your feet
• Frequent lifting, carrying, pushing (up to 35 pounds of paper supplies, mail delivery cart, equipment, or furniture)
• Frequent standing, bending, squatting, reaching, climbing, kneeling, stooping and walking
• Daily physical movement (pickups, deliveries, etc.)