Project Manager Job Posting
Pay Range: $TBD doe/l
Company Description
On Trac Communications is a privately held company that provides end to end labor solutions for the Fiber Broadband Industry. We provide design and engineering services, aerial and underground construction, in-home fulfillment installations and 24/7 service and maintenance. Our client coverage area is nationwide, and we partner with municipalities, cooperatives, cities, and private ISPs. We emphasize quality, urgency, image, customer experience, and safety through local community partnerships. Working with us means working hard, working collaboratively, and working respectfully in every interaction. We are growing and hope you'll grow with us. Our company offers competitive wages, benefits, training, and a supportive environment in which to learn, grow, and advance your career. After all, if our employees and customers succeed, then so do we. Join our team today!
Position Overview
The Project Manager provides project leadership for large-scale FTTH installation and maintenance projects, effectively planning and anticipating potential issues and project schedules to accomplish company and client objectives. This position ensures all aspects of the assigned project are accomplished according to our core tenets of safety, quality, and image, and providing an excellent customer experience while maintaining compliance with established project plans, efficiency, and cost management. The Project Manager supervises a team including Support Coordinators, Project Supervisors, Field Supervisors, Installers, Technicians, Warehouse Coordinators, and Sub-contractors. This position collaborates with upper management in the planning, monitoring, and execution of the project.
Essential Duties & Responsibilities
- Serves as the single point of contact to lead all aspects and manage the execution of large-scale FTTH installation and maintenance projects to achieve project goals while maintaining the highest level of quality, customer experience, safety, and image
- Oversees multiple teams, coordinating their daily workflows and ensuring quality metrics and adherence to established processes and contractual obligations are maintained
- Effectively lead in-house team members and subcontractors by communicating clear expectations and goals
- Manage the project budget, milestones, timelines, scope of work (SOW) definition, innovation, communication, resources, risks, customer satisfaction, vehicle maintenance, and life cycle of the project with careful attention to profit, loss, and timelines/deadlines
- Using project metrics and trends accurately and consistently forecast future production, costs, timelines, and potential obstacles of the project
- Identify and develop cost containment and cost savings measures that increase profitability and reduce, eliminate, or compensate for potential project losses. These measures must be consistent with our Core Values and mission and must not diminish our standards of performance or the quality of our work
- Consistently and accurately report project metrics including production, financials, and timeline to the Director of Operations, COO, and Executive Team providing project and client insights with a solutions orientation and can-do attitude
- Track, review, and approve in-house and subcontractor daily production reports, create and manage progressive project documentation
- Maintain high-level relationships with the client, meeting as appropriate to review project scope, and status, and to ensure positive communication is maintained
- Sufficiently meet contract agreements, monitoring scope of work, change orders, and material procurement needs
- Ensure safety and quality control policies, practices, and expectations are met daily
- Utilizes safety and security knowledge including relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of our clients, their customers, data, property, and institutions
- Maintain professional and collegial relationships with customers, city officials, jurisdictional authorities, and utility representatives
- Oversee the orienting of new hires, performance evaluations, and coaching of team members, ensuring they are fully trained and equipped to deliver projects to the established standards and within the expectations of our clients
- Supports a culture where core values are the foundation of how clients, employees, vendors, and subcontractors all work together in the attainment of client and business goals
- Ensure the interior and exterior of company property, vehicles, and equipment, are cleaned and maintained communicating any performance or maintenance issues to the Fleet Director or coordinating services to remedy as appropriate
- Resolve customer concerns and complaints as needed
- This role requires up to 10% travel within the USA for corporate and client meetings, conferences, and project site visits.
- Other projects or duties as assigned
On Trac Communications, LLC offers competitive benefits including medical, dental, vision, life, AD&D insurance, Teladoc, Paid Time Off, and more.
All candidates interested in employment with On Trac Communications, LLC must be legally authorized to work in the United States. On Trac Communications, LLC does not offer sponsorships for current or future employment visas (e.g., H-B1 employment visas).
On Trac Communications, LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
