Duties & Responsibilities:
· Manages all warehouse activities including but not limited to receiving, storing, picking, and shipping materials.
· Reviews, analyzes, modifies, and implements efficient and effective department processes, policies, and procedures.
· KPI measurement implementation including labor control, inbound/outbound metrics, and inventory.
· Ensures the physical condition of warehouse and equipment are properly maintained
· Effectively manages the budget and P&L of the operation.
· Partners with engineering to implement and maintain proper layout of warehouse and product placement.
· Performs quarterly and/or annual physical inventories; provides inventory reports.
· Partners with the customers to maintain a high level of customer satisfaction by providing consistent communication and following up on customers concerns and requests.
· Identifies, documents, and implements opportunities for continuous improvement.
· Maintains a working knowledge of all operating systems pertaining to the work area.
· Hires, trains, supervises, motivates, and develops warehouse staff; manages schedules and workflow.
· Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations including TAPA, AIB, OSHA, and etc…
· Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
· Performs other related duties as required and assigned by management.
