We’re Hiring a Store Manager to Launch Our New West Palm Beach Studio! Opening Winter 2025.
Be part of bringing Muse Paintbar’s unique blend of art and entertainment to the heart of South Florida. We’re looking for a creative, energetic leader with acrylic painting and management experience to guide our newest location and inspire both guests and team members.
Who We Are
At Muse Paintbar, we blend the creativity of art with the energy of entertainment to create unforgettable experiences for our guests. Now opening in West Palm Beach, we’re bringing our lively, art-filled atmosphere to the heart of South Florida. Guests enjoy painting in a vibrant studio space paired with crowd-pleasing food and a curated beer and wine bar. We’re passionate about building a community of artists and art lovers, and we’re excited to grow our team with individuals who want to be part of this creative, high-energy environment.
Who You Are
You are a creative leader with a strong background in acrylic painting and art. You know how to inspire others through both your artistry and your leadership. With at least two years of management experience, you thrive in high-energy settings, connect easily with people, and understand how to deliver a standout customer experience. You’re highly organized, an excellent communicator, and eager to bring your artistic expertise and leadership skills to one of the most exciting creative experiences in South Florida.
The Role
The Store Manager will lead the opening of our West Palm Beach studio and oversee daily operations once launched. This role is essential in shaping the customer experience, driving sales, and ensuring the studio maintains Muse Paintbar’s high standards of creativity and service. In addition to managing people and operations, the SM will serve as a creative leader in the studio, ensuring the artistic quality of every session while fostering a culture of collaboration and fun.
Key Responsibilities
Operational Efficiency:
- Guarantee the smooth and efficient day-to-day operation of the store, ensuring all aspects function seamlessly.
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Artistic Leadership and Instruction: Lead and assist in painting sessions, focusing on providing clear, creative instruction, and ensuring excellent execution to create a memorable customer experience.
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Event Preparation and Management: Ensure all necessary preparations and tasks for special events are completed effectively and efficiently.
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Kitchen Operations Oversight: Actively oversee and participate in all kitchen operations, ensuring adherence to food safety and quality standards.
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Sales and Customer Satisfaction: Drive sales by engaging in superior customer interactions, focusing on customer satisfaction.
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Visual Standards and Marketing Collateral Management: Uphold the studio's visual standards by maintaining store appearance, cleanliness, and organization, and accurately implementing and adhering to company guidelines for displaying marketing collateral.
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Business Performance Reviews: Regularly participate in weekly touch bases with Regional Managers to discuss business highlights, sales, employee performance, operational tasks, and inventory issues.
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Individual Employee Engagement: Conduct monthly individual touch bases with each team member, discussing achievements and areas for improvement, and providing direct developmental feedback.
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Performance Tracking and Reviews:Â Assess and record employee performance on trackers and conduct annual reviews in coordination with the Regional Manager and Human Resources.
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Schedule Management: Update and maintain monthly schedules created by the Regional Manager to ensure consistent staffing coverage.
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Time-Off Management: Review and approve time-off requests according to company policies, ensuring adequate daily coverage, with final decisions by the Regional Manager on staffing concerns.
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Timecard Supervision: Review and verify team members’ timecards weekly, and submit for final approval to the Regional Managers.
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Compliance and Safety Enforcement: Ensure compliance with alcohol service, general safety, and cash handling procedures where applicable.
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Customer Complaint Resolution: Handle in-studio customer complaints promptly and professionally, escalating complex issues to the Regional Manager as needed.
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Inventory and Order Management: Submit accurate inventory counts and orders for review by Operations, and process weekly deliveries in line with company guidelines.
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Facility and Maintenance Coordination: Report facility and maintenance needs by submitting tickets to appropriate leadership.
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Innovation and Improvement Contributions: Elevate ideas and suggestions for studio improvements to the Regional Manager.
Role Requirements
Required Skills/Abilities
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Vibrant personality with artistic proficiency in acrylic painting.
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Strong communication skills, both verbal and written.
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Excellent sales, customer service, supervisory, and leadership skills.
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Thorough understanding of products and services.
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Tech-savvy, proficient in Google Workspace, Slack, etc.
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Reliable transportation, willing to travel up to 20% monthly.
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Full-time availability and flexibility in schedule.
Experience/Education
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2+ years of full-time management experience.
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Bachelor's degree in Art, Business, Marketing, Finance, or related field; OR experience in management required.
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Applicable formal training in the arts.
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Prior experience in a customer-focused environment, such as a bar or restaurant setting.
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Prior experience in group art teaching is preferred.
Physical Requirements
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Ability to stand for extended periods.
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Frequent bending, reaching, moving, and lifting up to 50 pounds.
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Agility and stamina to move throughout the studio quickly and safely, including tight spaces and on raised surfaces (i.e. stage).
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Comfortable working in a fast-paced, dynamic environment that involves music and large groups.
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Prolonged periods of sitting at a desk and working on a computer.
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Reliable internet connection.
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Quiet, professional, and well-lit remote work environment when needed.
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Reliable technology, including cell phones and computer/laptop.
The above is intended to describe the general content of and requirements for the position. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time. Muse Paintbar will provide reasonable accommodations to enable individuals to perform their essential job duties consistent with applicable law.
Muse Paintbar is an equal-opportunity employer committed to inclusion and diversity. As a proud equal opportunity employer, we do not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender, gender identity or expression, age, marital status, mental or physical disability, military or veteran status, pregnancy, or any other protected characteristic.
