Family Caregiver Specialist, Dementia Program

NOTE:  this role is budgeted to start in the $28.50-30.50/hr. range, depending upon experience.

Homage Senior Services, formerly Senior Services of Snohomish County, is the largest and most comprehensive nonprofit service provider for older adults, people with disabilities, and their families in Snohomish County. Our guiding principles of independence, dignity, and quality of life are realized through our interconnected core service areas: nutrition, transportation, home repair, and social services. We are committed to building an inclusive workplace and offer you the opportunity to work to your fullest potential while making a difference in the community.

Summary:

The ACL Dementia Program is a new Homage program designed to improve health outcomes of adults with/or showing symptoms of Alzheimer’s disease or other related dementias (ADRD) and strengthen the dementia-capable home and community-based supports to effectively coordinate care and improve the quality of life of adults living with ADRD.

We’re looking for a Family Caregiver Specialist who shares our values of service, integrity, respect, diversity, and innovation in helping us improve lives and community…one person at a time. The Family Caregiver Specialist will work closely with the Dementia Care Program Manager to work with caregivers in Snohomish County to promote and educate community members, caregivers, and staff about Dementia and Dementia Related Diseases.  The Family Caregiver Specialist conducts assessments, develops Care Plans with clients, and provides ongoing support, while utilizing multiple database systems.

Essential Duties and Responsibilities:

• Become a certified regional trainer for the Dementia Friends program and conduct training sessions at multiple locations in Snohomish County
• Provide supportive services for unpaid family caregivers of people living with dementia or ADRD
  • Conduct assessments to determine goals, strategies and services that target the stressors and burdens, and in coordination with the caregiver, develops a Care Plan.
  • Assists caregivers in identifying alternative or informal resources when community resources are not available or not appropriate, and coordinates services with providers and resources to ensure service delivery
  • Advocates on behalf of clients to ensure their needs are addressed in an appropriate and timely manner
  • Establishes and maintains client files including accurate and timely documentation in keeping with program and agency standards
  • Organizes caseload priorities in keeping with program and agency policy, including time frames, and workload expectations. 
• Provide outreach to family caregivers, the community, and providers through contact, facilitation of presentations, and information events including Dementia specific outreach activities and training.
• Assist Dementia Program in facilitation of Memory Cafes and support groups within Snohomish County
• Work collaboratively with other staff, external dementia care partners, and stakeholders to promote the program and ensure its success

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Minimum Qualifications:

• Willing and able to learn and deliver training about Dementia care principles and best practices to community members, caregivers, and staff
• Ability to work independently and as part of a team
• Experience engaging with diverse communities
• Ability to learn and work within multiple databases systems

Preferred Qualifications:

• Bachelor’s degree in human services or behavioral science and 2 years of paid social service experience or an associate’s degree and 4 years paid social        service experience
• Experience working with older and/or disabled adults and family caregivers, especially with persons living with Alzheimer’s or other dementia
• Knowledge of social services or human services issues; working with older adults and family caregivers preferred
• Experience in public speaking, facilitation skills, and training
• Experience in case management
• Experience in grant implementation

Work environment and physical demands:

• Valid WA State driver’s license and current automobile insurance; willing to drive personal vehicle to home visits, training, and outreach events (mileage reimbursed)
  • This work is performed in an office environment, offsite meeting rooms, community-based agencies, client’s home, or staff’s place of residence throughout Snohomish County
  • When necessary, the ability to work in a semi-open office setting with frequent in-person interactions
  • Must be able to use full range of senses including hearing, sight, touch and smell as needed to complete the job's essential duties
  • Must be able to lift at least 25 pounds occasionally related to equipment/supplies
  • Work requires regular travel away from the office during normal business hours

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job Duties, responsibilities, and activities may change at any time with or without notice. 

Summary of Benefits:

Employees working 25 hours or more are eligible to enroll in medical, dental, vision, basic life, and critical illness insurance, with an increased cost share for employees scheduled for 25-29 hours/week. Employees working 20 hours or more per week receive 11 designated paid holidays plus 2 "floating holidays" per year, as well as paid vacation and sick time. Employees aged 21 and older are able to enroll in our 401K plan upon hire and, after one year and at least 1000 hours worked, will be eligible for our matching program. 

New hires are budgeted to start in the $28.50-30.50/hr. range, depending upon experience.