Keeper Security is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft. As the leading password security platform, Keeper helps millions of people and thousands of businesses substantially mitigate the risk of a data breach. Keeper is SOC 2 Certified, ISO 27001 Certified and utilizes best-in-class encryption to safeguard its customers.
As the Customer Support Representative you will work the team and our current customers to handle requests, complaints and feedback via phone and email through Salesforce, including troubleshooting and real time assistance. You will also lead training and onboarding for new customers so that they understand our technology and services. You are a highly organized go-getter and problem-solver with keen technology skills, who wants to delight our customers by delivering accurate and quick assistance while maintaining Keeper’s professional client service experience.