Direct Support Professional

Delta Mission and Values

Delta’s Mission: To enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships.

Values: Customer Focus, Performance Excellence, Learning, and Growth

Position Summary

Responsible for the direct care of older adults in a program setting that supports the interests and needs of individuals, often with disabilities, including intellectual disabilities.

Advances Delta’s mission and values.                                      Reports to: Residential Coordinator  

Essential Duties and Responsibilities

• Engage individuals according to our mission.
• Utilize programmatic resources.
• Promotes and demonstrates ethical and professional conduct at all times
• Participates in and promotes continuous quality improvement projects and ongoing performance measures.
• Ensure the implementation of high-quality individual support plans.
• Promote and follow Delta’s Risk Management Program for the health and safety of individuals and employees.
• Engage individuals in meaningful activities at home and community
• Maintain the daily operations of the home, such as nutritious meal preparation based on protocol diets, cleaning activities in compliance with health, safety, and cleanliness standards.
• Assist in basic living activities of each individual, including appearance, nutrition, recreation, and socialization.
• Pursue community integration for each individual
• Act as a role model to the individuals in areas such as appearance, emotional stability, and social behavior.
• Encourage and work with individuals to progress towards their outcomes and record data
• Contribute as a member of the interdisciplinary process in:
• Assessing the desires, strengths, and needs of individuals in residential services
• Developing objectives and outcomes
• Evaluating progress toward independence in outcomes
• Ensuring proper medication administration
• Complete and submit in a timely manner, required records and forms such as:
• Physical Examination Forms
• Medical Summary
• Dental Visit Summary
• Incident/Unusual Incident Report
• Individual financial ledgers
• Bi-Weekly petty cash forms and gas ledgers
• Ensure the proper and timely completion and maintenance of records, including:
• Communication Logs
• Daily Progress Notes
• Data Collection Forms
• Medication Logs
• Outcome Data
• Communicate continuously with your Supervisor
• Secure the home and its’ contents by following prescribed standards.
• Maintain the proper staff ratio as per the ISPs of all individuals.
• Regular attendance is essential
• Comply with the following safety policies and procedures:
• Maintain a safe and clean home environment at all times
• Report unsafe conditions immediately
• Participate in activities to protect the safety of employees and individuals of Delta
• Adhere to the use of universal safety precautions and health precautions and health regulations with all individuals
• Participate in training and education on health and safety issues and techniques yearly in a timely manner
• Complete fire drills
• Administer meds as per procedure and report errors
• Follow on-call policies and procedures
• Must be an approved driver and must maintain that status.
• Attend meetings and visit the homes, schools, workplaces, and recreational sites of support recipients.
• Perform other duties as directed to support service to the individuals, the division and Delta.
• Perform such other duties that may be assigned for providing excellent customer service and for the most effective operation of the company.
• Attend monthly staff meetings and all required training programs as assigned by the supervisor.
• Transport individuals in personal and company vehicles as required.
• Cooperate with the Department of Human Services (ODP in PA) and DDD (NJ) staff in any investigation or inspection.
• Cooperate with the company and regulatory agencies personnel during any inspection or investigation.
• Cooperate with all internal or external audits or investigations as a condition of continued employment.
• Complete all paperwork accurately, including, but not limited to, Critical Logs, IHP data, etc.
• Comply with Delta’s policies and DDD licensing standards.

• Ensure that you check each individual in their bedrooms every half hour.
• Clock into the Vista transfer program every hour.
• Follow the Duty List attached for your nightly tasks.
• Each home may have specific duties that will be assigned.
• Responsible for working with the individuals in the morning.
• Assist with personal hygiene-toileting, teeth brushing, etc.
• Assist with ensuring individuals are dressed properly for the weather
• Preparing them for their day programs as applicable
• Assist the individuals with making their beds and straightening their rooms.
• Responsible for preparing appropriate breakfasts.
• Responsible for preparing appropriate lunches for those who take a lunch to their programs.
• Secure the home and its’ contents by following prescribed standards.

• Successful completion of background screenings and clearances:
  1. Criminal History; fingerprinting
  2. NJ - Child Abuse Record Information (CARI)
  3. PA - Childline checks
  4. Drug Testing
  5. NJ - Central Registry
  6. PA - E-Patch Records
  7. Exclusion Screening
  8. Physical/TB screening
• Ability to read, write, and speak English; perform arithmetical calculations
• Ability to use excellent oral and written communication skills.
• Ability to use telephone, voice mail, copier, facsimile machine, computer, and calculator.
• Ability to work effectively with people, facilitating their growth and development.
• Ability to use acquired knowledge of supervisory and administrative principles and methods.
• Ability to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements, and company policies and procedures.
• Ability to assess information from plan information to facilitate interactions.
• The ability to frequently exert up to fifty (50) pounds of force (lifting).

Position Qualifications

A high school diploma or equivalent (GED). Exceptional interpersonal communication skills. Excellent verbal and written communication skills. Ability to work on assigned tasks as well as to accept direction on a given assignment. Ability to resolve non-routine situations properly. Ability to manage multiple and sometimes conflicting priorities.