About Big SNOW:
Big SNOW is North America's first and only real snow, indoor, year-round ski and snowboard resort. We share our passion of sliding on snow with our guests.
How the Patroller works with the Team:
Patrols skis or rides trails and slope areas to provide prevention, protection, and assistance to skiers and riders and report condition of trails, ski lifts.: Patrols assigned areas, using skis or snowboards. Responds to reports of injured skiers or riders and renders emergency care as appropriate and organizes transfer of injured persons to EMS base or waiting ambulance, using toboggan. Evaluates injuries and notifies patrol leadership in cases involving serious injury where ALS services may be needed. Inspects trails prior to opening, and on every subsequent pass down trails, and ensures that no skiers remain on slopes or trails at end of day. Visually and audibly Inspects all ski lifts to report safety hazards and evidence of damage or wear.
Team Member Responsibilities:
- At all times act in a manner that serves to protect and preserve the safety of the team members and guests of Big SNOW.
- Complete opening procedures including: lift inspections, trail safety and setup procedures, trail signage and fence setup, and pre-opening equipment checks.
- Answer guest questions about lift use, trail directions, trail difficulty designation, lessons, and other user questions.
- Administer and enforce mountain and area rules and policies.
- Respond to reports of injured patrons on the slope and in base areas. Evaluate injured persons, administer appropriate first aid and other interventions, and arrange for safe transport of injured persons to base area or other EMS services.
- Fill out reports and paperwork thoroughly and neatly.
- Complete tasks and duties as assigned by Ski Patrol leadership including but not limited to: evacuating lift equipment in the event of breakdown, open and close various lifts and trails as operational needs dictate, repair and replace fencing and signage, assist in the setup, execution, and tear down of mountain events.
- Sweep and close ski trails and areas to ensure the trails or areas are clear of all patrons before closing the facility for daily operations.
Team Member Qualifications:
- Expert level skier or rider as determined by National Ski Patrol Evaluators
- Current certification as a National Ski Patrol provider of Outdoor Emergency Care
- Current certification in National Ski Patrol Ski and Toboggan training
- Current Professional Level Adult/Child/Infant CPR and AED certification
- Successful completion of on-the-job training program including: Code Red training, Mountain Orientation, Operation Policies and Procedures, and Trail Map testing.
- Ability to handle stressful situations
- Ability to adhere to all safety policies
- Able to lift up to 50 pounds
- Available to work weekends and holidays
- Ability to multi-task and triage multiple patients according to the severity of their complaint and/or injury.
