Program Social Worker

The Lafayette Program Supervisor shall be responsible for the daily case management of individuals or families who are clients in this 27-unit Permanent Supportive Housing Program. The Program Supervisor will collaborate, couch and advocate for formally homeless and disabled clients with the goal of long-term housing stability.

Essential Duties and Responsibilities:

Support intake and assessments for Clients

• Completes assessment of individuals and family needs and care to include but not limited to financial, medical, food, domestic violence, abuse, etc.
• Determine clients’ rent contributions and ensure their timely payment to assist in their skill building for eventual independence. Work with clients to resolve owed rent or charges to the unit.
• Develop, review, and revise comprehensive care plans that is inclusive of all family members. Ensuring client(s) plans are holistic and include asset building through life skills.
• Assists Clients in securing necessary resources.
• Makes appropriate referrals, advocacy, benefit and entitlement counseling.
• Conduct at a minimum monthly home visits.
• Coordinate Life Skills classes at a minimum of twice a month.
• Work collaboratively with appropriate agencies (local, state, placement) to initiate and facilitate on-going client service delivery.
• Provide transportation as required and approved by leadership.
• In collaboration with the Housing Department Leadership, develop relationships with various landlords and act as liaison between clients and landlords.
• Discuss all potential evictions with the with the agency leadership.
• Locate new units when needed and seek approval from the Housing Department Chief Program Officer.
• Maintain accurate funder and agency required data, reports, renewal applications and documentation (i.e. APR & NOFA).
• Timely entry into HMIS and maintain comprehensive files on clients, ensure files have required eligibility documentation.
• Work with the agency compliance department and the Housing Leadership on a quarterly basis to ensure the program is meeting compliance requirements.

Participate as a member of departmental team

• Participate in staff and department meetings and trainings.
• Participate in development of Program strategy, goals and objectives, evaluation, quality assurance activities, and utilization reviews.
• Ensure data collection, documentation, and submission is complete, accurate, and timely.
• Represent CCFCS on various committees, coalitions, and task forces as appropriate, both within the Agency and in the community-at-large.
• Maintains up-to-date professional knowledge of: community resources, skills and competencies thorough reading, workshops, in-service training, and conferences.
• Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Qualifications

Education: Bachelor’s degree in Social Work or a related field is preferred. Equivalent combination of education and experience will be considered for those without a degree. 

Credentials: A clean and current driver’s License is required.

Experience: At least 3 – 5 years of social work experience that includes working with working with the vulnerable population. Specified work with the homeless population is a plus. Experience working with HUD funded income-based programs is a plus. Bi- lingual/ Spanish fluency is a plus.

Additional Requirements:

• Ability to prioritize assignments, plan, and complete work projects with minimal direction.
• An ability to work efficiently and effectively and meet deadlines.
• An ability to work under pressure.
• Excellent verbal/written skills.
• Ability to maintain confidentiality.
• Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques.
• Possession of a valid NYS Driver’s license and a driver’s record considered acceptable by agency and insurance carrier. Use of a registered and reliable vehicle.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS corporate compliance & ethics program.