Employment Opportunity
We are seeking Off-Duty and Retired Police Officers to join our team as Retail Officers at a retail store located in Niagara Falls, NY. As a member of our security team, you will play a crucial role in ensuring the safety and security of our customers, employees, and merchandise.
Specific benefits include:
- Recognition and Reward Programs.
- Training and Career Development.
- Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
- Uniform and equipment provided.
- Additional benefits vary depending on position.
Job Description
Key accountabilities include providing visible, proactive patrol and emergency response duties in assigned location. Providing customer service, physical security checks, and investigating suspicious or unsafe circumstances. Heavy public contact, including potentially dangerous or suspicious individuals. 100% field facing.
Main Responsibilities:
- Patrol sales floor and parking areas to deter theft, vandalism, and other criminal activity.
- Monitor CCTV systems to identify any suspicious behavior or security threats.
- Provide assistance to customers and employees as needed, including responding to medical emergencies or customer disputes.
- Enforce store policies and procedures to maintain a safe and orderly environment.
- Work closely with store management and local law enforcement agencies to address security concerns and incidents.
- Complete detailed incident reports documenting any security-related incidents or activities.
- Participate in ongoing training and development programs to enhance security knowledge and skills.
- Provide security field operations in a proactive, effective manner with an emphasis on customer service.
- Maintain engagement on security priorities at all times.
- Provide effective responses to security related activities, incidents, inquires, suspicious circumstances and emergencies.
- Coordinate with Security Leadership on expectations, priorities, and implement solutions as needed.
- Ensure all security assignments are executed at all times.
- Coordinate and communicate effectively with the leadership on site.
- Line management-blocking off hazardous areas, directing traffic.
- Create professional, well written incident reports for all security incidents.
Work Environment:
- Ability to prioritize work in a fast-paced organization, coordinating and managing multiple tasks.
- Demonstrated ability to ensure compliance of standards and training.
- Strong strategic, analytical, problem-solving, and critical thinking skills.
- Ability to work in a fast-paced team-oriented environment.
- Ability to work at times with minimal supervision.
- Excellent written and verbal communication skills, allowing for communication effectively with all levels of
- Job operates in client sites which could be indoors or outdoors.
- Position requires prolonged standing and walking, in the performance of daily security activities.
- Work various shifts and Holidays as assigned.
