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Senior Director of Operations

Job Details

Senior
New Horizons - Lake Havasu City, AZ
Full Time
$70000.00 - $85000.00 Salary/year
Up to 25%
Nonprofit - Social Services

Description

For nearly 50 years, New Horizons Center has been a cornerstone of support for individuals with developmental disabilities in Lake Havasu City. From residential homes to day programs, employment support to individualized living, our team is dedicated to empowering people to live life with dignity, independence, and joy.

We’re not just running programs — we’re building brighter futures.

We’re searching for a dynamic leader to join our executive team as the Senior Director of Operations. This isn’t just a desk job — it’s a chance to shape programs, inspire teams, and create impact across our community every single day. You’ll oversee residential and day programs, guide a strong leadership team, and ensure that quality, compliance, and compassion remain at the heart of everything we do.

  • Lead day-to-day operations across residential homes, day programs, and supported employment.
  • Supervise and mentor Residential Coordinators + the Director of Community Programs.
  • Champion compliance and quality care, keeping programs aligned with state/federal guidelines.
  • Spark professional growth by coaching, evaluating, and developing staff leaders.
  • Keep budgets, staffing, and overtime aligned with organizational goals.
  • Represent New Horizons Center with families, funders, regulators, and the wider community.
  • Be the 24/7 go-to leader in times of need — your guidance will keep everything moving forward.

Why You’ll Love It Here

  • Be part of a mission-driven team that changes lives every day.
  • A leadership role where your vision shapes programs and people.
  • Work for a trusted nonprofit that’s been serving the community for almost 50 years.
  • A culture that values teamwork, growth, and celebrating wins together.

If you’re ready to lead with purpose and help us build brighter futures, we’d love to meet you. Apply today and join the heart of New Horizons Center!

Qualifications

  • Bachelor’s degree in Human Services (or related field).
  • 5+ years of progressive leadership experience.
  • 3+ years of supervisory experience.
  • Hands-on experience supporting individuals with developmental disabilities.
  • Knowledge of regulations in the field (preferred).
  • A leadership style that blends accountability with heart.
  • Valid driver’s license + clean driving record.
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