Assistant Director of Instructional Delivery

Job Summary: 

The Assistant Director of Instructional Delivery will be part of the middle level leadership team in the ongoing planning, implementation, development, direction, review, and evaluation of curriculum. 

The Assistant Director of Instructional Delivery will support the organizations’ mission and services by providing support in the delivery of the training curriculum via the training Institute. The position will support the enhancement and development of I/DD workforce programs that address the needs of the future within a climate that emphasizes learning and creativity using the key elements of adult learning theory.  

The Assistant Director of Instructional Delivery will support multiple instructional design options and learning methodologies (e.g., instructor-led, eLearning, blended and in person training delivered by experienced facilitators) leading to creative and innovative trainings that will support staff in aligning to meet organizational objectives.  

The Assistant Director of Instructional Delivery will report to the Director of Instructional Design and Delivery and will collaborate closely with Instructional design experts and Training Specialists, who promote the organizations’ mission and services by providing leadership and exceptional training to the workforce via the training Institute.  

Supervisory Responsibilities: 

• Responsible for managing and leading a team of Training Specialists. 

Essential Duties and Responsibilities: 

• Under the direction of the Director of Instructional Design and Delivery consult with staff at all levels across the organizations to understand underlying issues and to define performance and organizations objectives. 

• Responsible for the direct supervision of the training specialists 

• Collaborates with the leadership of Learning and Development to develop actions plans and manage work plans, to achieve strategic initiatives.  

• Uses strong project management/leadership to drive initiatives from conception to evaluation. 

• Uses multiple instructional design options and learning methodologies (e.g., classroom, online, blended, distance learning methods) leading to creative and innovative solutions. 

• In courses where online discussion forums are used, monitors discussion forums for participant comments, and respond to the comments on the forums. 

• Produces/hosts distance and in-person learning classes, responds to, and troubleshoots participant issues around receiving attendance credit, common tech issues and accessing on-line content. 

• Collaborates and cooperates with Director of Instructional Design and Delivery and SMEs (Subject Matter Experts) to ensure the appropriateness, clarity, and accuracy of content and ways to integrate technology in the delivery. 

• Ability to receive and incorporate feedback into course materials from VP of Learning and Development, Directors, SMEs, course instructors and participants. 

• Makes recommendations regarding instruction delivery options. 

• Manages participant and trainer communication, pre-work and materials for on-site programs coordinating with vendors. Compile and summarize learning data in areas such as program attendance, class utilization, and cancellation trends, tracks class registration and capture attendance. 

• Represents CCA/NY in meetings and conferences related to instructional delivery. 

• Participate in the development of measurement tools to evaluate the effectiveness of instruction or training interventions. 

• Maintains confidentiality.  

• Performs other duties, as assigned.  

• Must possess a valid Driver’s License from New York, or a contiguous state (i.e., Connecticut, New Jersey, Pennsylvania, and Vermont) OR Must have the ability to take ample public transportation to attend meetings in person in the community and in the office as needed. 

Education and Experience: 

• A Bachelor's degree is required; Master’s degree preferred in Psychology/ Social Work/ Development/Leadership, Industrial/Organizational Psychology, Education, or a related discipline. 

• Experience in delivering interactive on-line courses and course curriculum using adult learning methodologies. 

• Excellent verbal, written, listening, questioning, and interpersonal communication skills.   

• Absolute sense of integrity and personal commitment to serving people with I/DD and their families.   

• Excellent interpersonal, public speaking, and written communication skills  

• Ability to work autonomously.  

• Enthusiastic about learning and aware of how digital technology has reshaped learning and development. For example, good knowledge of computer-based training software and current E-learning tools (Adobe Activate, Articulate E learning Studio, Microsoft Office products, Cisco WebEx, Learning Management Systems  

• Understanding of Learning Models and best practices for content delivery for adult learners   

• Experience working with subject matter experts (SMEs) to develop content for specialized tracks in care management.  

• Demonstrate professionalism, respect, and ability to work in a team environment.  

AAP/EEOC

CCANY provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and all other legally protected classifications.