Employee Relations Lead

Job Summary: 

The Employee Relations Lead provides support and guidance to the organization’s management team to work through complex employee relations issues.  This position will pro-actively assess, address, and resolve employee relations matters in accordance with federal, local, and state labor law.   

Essential Duties and Responsibilities: 

• Serves as Employee Relations liaison to support with the performance management process. 

• Provides HR policy guidance and interpretation to management, requiring authoritative knowledge of policies, procedures, and applicable laws.  

• Assists or conducts investigation of employee concerns, document findings, and recommended resolutions. 

• Apprises leadership of incidents and any noted patterns, via Incident Management meetings/process.  

• Collaborates with the Benefit Managers and the Director of Human Resources on all employee requests for reasonable accommodation. 

• Maintains sufficient knowledge of the Employee Handbook, including and not limited to time accruals/procedures, benefits, leaves of absence, reasonable accommodations, and other common areas of employee inquiries, to articulate to employees correctly and thoroughly at first instance and in accordance with established practices and interpretations.  

• Leads or participates in HR or interdisciplinary meetings of topical items or concerns. Listening to all participants, analyzes and synthesizes appropriate information from pertinent sources and knowledge, and recommends actions and solutions, in accordance with best practices.  

• Identifies training needs and prepare and/or present trainings pertaining to any HR field across the organization.  

• Provides observations, insights, and recommendations to enhance best practices.  

• Provides other guidance or assistance within HR or the organization, in accordance with need and/or business necessity.  

• Maintains confidentiality.  

• Participates in various projects as assigned.  

• Performs other duties, as assigned.  

• Must possess a valid Driver’s License from New York, or a contiguous state (i.e., Connecticut, New Jersey, Pennsylvania, and Vermont) OR must have the ability to take ample public transportation to attend meetings in person in the community and in the office as needed. 

Education and Experience: 

• A Bachelor’s Degree is required. 

• A minimum of 5 years of job-related experience is required. 

• Understanding of basic HR-related and other applicable laws and regulations, including but not limited to Title VII, FLSA, FMLA, ERISA, ADA, ADEA, COBRA, HIPAA, and other key federal, state, and local statues is required.  

• Excellent oral and written communications; ability to effectively communicate with a wide variety of individuals.  

• Proficient with Microsoft Office Suite or related software  

• Proactive and independent with the ability to take initiative.  

• Excellent time management skills with a proven ability to meet deadlines.  

• Job-related experience in an OPWDD or DOH environment   

• Experience with Paycom is preferred. 

• Absolute sense of integrity and personal commitment to serving people with I/DD and their families.  

• Ability to work autonomously.  

• Demonstrates professionalism, respect, and ability to work in a team environment.  

AAP/EEOC

CCANY provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and all other legally protected classifications.