Parts Counter Sales

Silver State International is proud to be the only full-service International Truck and IC Bus dealership operating in Northern Nevada. Located in Sparks, NV, and serving our community since 1987, we provide new and used truck sales, bus sales, parts, service, collision center, rental, and leasing.

For over 35 years we have been dedicated to excellence; from carrying superior products and advanced technology to ensuring our employees are up to date on all industry-leading training. We operate with honesty, integrity, and innovation and remain true to our values in everything we do. Our team is passionate about our community and committed to exceeding the expectations of our customers, our company, and each other.

We are looking to hire a reliable and talented person to be our Parts Counter Sales Rep. The ideal candidate will be detail-oriented, have excellent communication skills, possess strong organizational skills, be self-motivated, and dependable. This person must also be comfortable working on multiple projects at once; enjoy challenging tasks and be able to handle changing priorities.

Job duties include but are not limited to:

• Answer multi-line phone system, assist walk-in customers as well as technicians with parts purchases or information requests
• Maintain customer goodwill by greeting and acknowledging all customers
• Record information carefully and identify needed parts using the most efficient method
• Determine availability and price information and document in business system
• Provide parts to customers from stock, procuring locally or creating a parts order as directed
• Document and complete part sales on invoices
• Monitor the status of customer orders, advise in case of problems and notify upon arrival
• Process cores, warranties and returns as required
• Follow prescribed cash, credit and check processing procedures of the dealership
• Organize and maintain the department including counter area, sales floor and warehouse
• Other duties as assigned

• Sales or experience in the heavy-duty truck industry preferred
• Excellent communication (written/verbal) and interpersonal skills
• Strong problem-solving, organizational and time management skills to handle multiple tasks simultaneously
• Proficient in computer applications, including Microsoft Office suite and ability to learn dealership software 
• Detail-oriented to ensure accuracy in documentation and data entry 
• Ability to work under pressure and meet deadlines
• Ability to attend training and meetings (on-site/off-site)
• Ability to be a team player with a high level of dependability and dedication
• Valid driver's license

Job details:

• Full-time
• Monday- Friday
• 8:00 AM – 5:00 PM
• Non-exempt position

We offer competitive compensation and a benefits package that includes:

• 60% employer-paid medical for employees and their dependents
• HSA with an annual employer contribution of up to $1800
• Dental
• Vision
• Employer paid Basic Life Insurance
• Voluntary Life Insurance
• Short Term Disability
• AFLAC – Accident, Hospital, Critical and Cancer
• 401k with up to 4% employer match
• Paid Time Off
• 8 Holidays

We are an Equal Opportunity Employer. All applicants will be considered for employment without regard to actual or perceived race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, medical condition, pregnancy, genetic information, marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, or local laws.