Program Administrator

Location: Norfolk, MA - Massachusetts Department of Corrections

Schedule: Full-time, 40 hours per week

Pay rate: $61,000/annually 

Benefits: 

• Health, dental, vision insurance
• Paid time off
• Tuition reimbursement
• 401k with company contribution
• Discounts on wide array of services/entertainment 

The Program Administrator is responsible for:

• Supervising the implementation and delivery of program and case management services within the designated sites, facilities and modalities.
• Ensuring program services are delivered in accordance with evidence- based and Spectrum’s best practices; ensures service elements foster an atmosphere of customer service and excellence in service delivery
• Checking that all program staff is highly trained and proficient in the delivery of the service elements.
• Working the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week which may include evening and weekend programming.

Qualifications:

• BA/MA or 3 years equivalent experience in criminal justice, human services, education or closely related field required
• DOC experience and/or Alcohol/ Drug certification preferred
• Minimum of one year of supervisory experience in counseling preferred
• Minimum of three years of experience in a substance use, mental health, or other related behavioral health program required
• Working knowledge of Microsoft Word and Excel preferred
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies