For over 100 years, Uihlein Electric has been proud to serve as one of Milwaukee’s most dependable electrical service providers. Our work is grounded in our company’s five core values: Safety, Professionalism, Quality, Integrity and Community. We are growing and are looking for driven and organized individuals who share the same pride and enthusiasm for the industry as we do.
Purpose:
Reporting directly to the President, the Director of Operations is responsible for strategically managing Uihlein Electric's Operations Department; this person ensures the development and execution of efficient, cost-effective systems that align with organizational goals. The Director of Operations supervises functions of the department while also serving as our customers' final point of contact in matters requiring escalation. This role directs the work of others and requires creativity and autonomy in decision-making.
Essential Duties include the following:
- Develops strategic plans for the Operations Department in conjunction with the President
- Works with President and other department leaders to guide and advance the progress of the Company’s strategic plan; appropriately communicates and pushes directives to reports and field employees
- Maintains seller’s mindset; pushes Uihlein’s brand, services and capabilities to current and potential customers
- Identifies and utilizes KPIs to drive efficiencies within Operations Department; implements corrective actions in the office and in the field as needed
- Continually develops and modifies procedures for optimal operational effectiveness
- Assigns and monitors projects to Project Managers; ensures work is distributed effectively
- Monitors status of critical projects to ensure that all goals relative to schedule, quality, profitability, and client satisfaction are met
- Works with the Safety Director to ensure all high-risk operations are planned and monitored for safe execution
- Coordinates the flow of information between field and office personnel and client/owner; ensures teamwork and resolves issues
- Coaches and develops direct reports; prioritizes retention of high performing members of Operations Department
- Attends all scheduled company meetings & functions, including those conducted in the evenings or on weekends
- Develops an annual plan for personal career growth and professional development in conjunction with President
- Performs other duties as assigned.