Case Manager

Do you want to make a real difference in the lives of individuals impacted by homelessness and opioid use? Join BHcare as a Case Manager and help clients access safe, stable housing while connecting them with the resources they need to build healthier, more independent lives.

What You’ll Do:
• Build strong, supportive relationships with clients through regular meetings and outreach.
• Assist individuals in developing and working toward personalized goals related to housing stability and overall well-being.
• Help clients identify and secure affordable housing options, while connecting them to community resources and support services.
• Partner with team members, housing providers, and community stakeholders to ensure coordinated care and long-term stability.
• Maintain accurate documentation of client progress, outcomes, and program effectiveness.

Why Join BHcare?
At BHcare, we believe housing is the foundation for recovery and independence. As part of our Housing Outreach Program, you’ll be part of a mission-driven team committed to providing compassionate, client-centered support. We offer professional development opportunities, a supportive environment, and the chance to make a lasting impact in your community.

Care where it counts. Impact that matters. Join BHcare today.

• High School Diploma or equivalent required, bachelor’s degree preferred. 
• Bi-lingual Spanish preferred.
• Experience working with persons with Mental Health and/or substance use disorders.
• Experience working with the homeless or marginalized population.
• Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).
• Training in harm reduction, motivation interviewing, de-escalation techniques
• Demonstrated ability to work with diverse communities.    
• Understanding of Housing First philosophy. 
• Working knowledge of employment, housing and human services in Greater New Haven.
• Must have and maintain a valid driver’s license.  Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan.