Assistant Manager Job Description
As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.
The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.
Essential Functions:
- Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
- Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
- Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
- Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
- Inventory management - Manage inventory and monitor the effective execution of company policies.
- Financial accountability - Optimize profit and control costs.
