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Job Title: Inside Sales Representative- Manufacturing
Company: Novo Precision
Employment Type: Full-Time
Location: Bristol, CT
About us
Novo Precision is committed to being a true partner, collaborating closely with our customers to provide superior solutions, develop improvements strategies, and deliver industry-leading results backed by operational excellence. We are seeking a motivated and detail oriented Inside Sales Representative to support our clients and internal teams with efficiency and professionalism. Our work environment includes:
- Flexible working hours
- Safe work environment
- Casual work attire
- Growth opportunities
Position Summary:
The Inside Sales Representative will be the primary point of contact for customers, handling inquiries, processing orders, and resolving issues. This role requires strong communication skills, the ability to work in a fast-paced environment, and a proactive approach to customer service.
Responsibilities:
- Assist Sales Team with preparing quotes, proposals, and technical product documentation.
- Respond to customer inquiries via phone and email with accurate product and service information.
- Support order entry and track the status of ongoing customer orders.
- Maintain CRM database with up-to-date client and sales activity information.
- Work with engineering and production teams to understand product capabilities and specifications.
- Assist in preparing sales reports, customer presentations, and technical materials.
- Attend customer meetings, trade shows, or training sessions as needed.
