Integration Consultant (Massachusetts)

IBEX IT Business Experts (IBEX) is a nationally recognized project management, training, and professional services firm focused on supporting the needs of both Government and Corporate Clients. IBEX was named to the INC 5000 list of fastest-growing companies four years in a row and most recently won the 2024 US Health & Human Services Woman-Owned Small Business of the Year Award. IBEX has experienced substantial year-over-year growth since its founding in 2012.

At IBEX, our core values are exemplified through our people, products/services, processes, and daily activities! If you have the skills and experience and align with these core values, this position is for you!

• Passion for Success
• Committed to collaboration and innovative thinking
• Respectful of all perspectives and dedicated to teamwork
• Do the right thing, even when no one is watching
• Improving businesses & communities through collaborative solutions

Human Resources Environmental, Social, and Governance Statement

At IBEX, we recognize that our employees are our greatest asset and the foundation of our success. The Human Resources department is at the forefront of embedding Environmental, Social, and Governance (ESG) principles into the heart of our workplace culture, talent management, and operational practices. Our commitment to ESG within HR reflects our dedication to creating a sustainable, equitable, and ethical working environment for all our employees.

JOB DESCRIPTION

Position: Integration Consultant
Reports To: Director of Project Management
Location: Massachusetts (Hybrid)
Salary/Hourly Rate: TBD (1099)

Job Summary: The consultant will support the integration of MasterControl (a cloud-based eQMS) with SAP (an on-premise system) in a GxP-regulated pharmaceutical environment. This is a one-way integration, where changes to supplier status in MasterControl update supplier records in SAP's Business Partner module.

Key Responsibilities:

• Analyze and define data flow between MasterControl and SAP
• Collaborate with internal IT, QA, and Regulatory stakeholders
• Support the integration using middleware or custom APIs
• Ensure compliance with 21 CFR Part 11, GAMP5, and data integrity protocols
• Lead or support CSV documentation (URS, RTM, IQ/OQ/PQ)
• Troubleshoot validation, security, and data reconciliation issues

Qualifications:

• Hands-on experience with SAP (S/4HANA or ECC) and supplier master data
• Direct work with MasterControl or similar eQMS platforms
• Integration experience in cloud-to-on-prem environments
• Experience in middleware tools (SAP PI/PO, MuleSoft, Boomi, APIs)
• Deep knowledge of GxP, CSV, and 21 CFR Part 11
• Experience with system architecture, validation planning, or integration testing
• Familiarity with audit prep and supporting FDA or client audits
• Background in life sciences/pharma/biotech
• Must have current US work authorization
• Alignment with company Core Values and commitment to maintaining confidentiality.

Work Environment and Physical Demands:

This role involves a blend of corporate office and remote work. Physical demands are minimal; occasional lifting of up to 20 pounds may be required.

Appearance:

All personnel shall wear business casual clothing for daily work. The attire worn should always ensure employees’ safety from working conditions (long pants, appropriate shirts, and closed-toe shoes as required). Occasionally, staff may be required to wear business dress for certain activities.

IBEX IT Business Experts, LLC (IBEX) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, IBEX complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.   

IBEX expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of IBEX’s employees to perform their job duties may result in discipline up to and including discharge.