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Customer Service Rep

Job Details

Jump Start 07 - Wichita, KS
Full-Time/Part-Time
High School
$15.00
Any
Retail

Description

Jump Start is in search of career minded people who want to grow their careers.  Let's chat about a career at Jump Start!  

 

Job Summary:

The Customer Service Representative (CSR) will greet & assist customers with purchasing merchandise, while maintaining store stock and cleanliness.

 

Duties and Responsibilities:

 

  • Vendor check ins & invoicing
  • Greets and interacts with customers
  • Consults with customers to understand their needs and preferences related to merchandise
  • Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs
  • Answers customers questions about merchandise
  • Assists customers with purchase decisions
  • Retrieves merchandise from sales floor, stock room, or other inventory locations
  • Collects payment using the store point of sale system.
  • Maintains store interior and exterior cleanliness
  • Performs other duties as assigned.
  • Maintains cleanliness of gas bay/ pumps & parking lot/grass island(s)
  • Maintain safety of store and pumps
  • Understands gas spill cleanup procedures
  • Cover call ins until relief is found

Qualifications

Required Skills/Abilities:

  • Excellent verbal communication skills.
  • Excellent active listening skills.
  • Excellent sales and customer service skills.
  • Extensive knowledge of the merchandise sold.
  • Ability to anticipate customers’ needs.
  • Ability to recommend merchandise to customers.
  • Ability to operate or to quickly learn the store’s point-of-sale system.
  • Ability to manage time accordingly

Education and Experience:

  • High school diploma or equivalent preferred.
  • Previous retail experience preferred.
  • On-the-job training provided.

Physical Requirements:

  • Prolonged periods of standing and walking throughout the retail space.
  • Must be able to lift up to 50 pounds at times.
  • Must be able to bend, kneel, stoop, twist, reach above head & below knees, squat and safely climb a ladder/step stool

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