Carpet Tech, a local floor cleaning and disinfecting company is looking for a Collection Specialist to join our family. We are looking for a passionate and energetic candidate who appreciates a family environment. Be part of a hardworking, dedicated team committed to quality and service.
Our culture of excellence is about serving each other and our customers well. The ideal candidate should be a positive, self-motivated, responsible individual who exhibits professionalism and trustworthiness. Should have great customer service, communication, and negotiating skills with the ability to work independently and achieve performance metric goals. Works in conjunction with lead collection specialist; reporting to the accounting director. Hourly base salary with bonus incentives and available company benefits.
JOB DETAILS:
- Experience preferred
- Full Time
- Location: Lubbock, TX
- Pay based on experience
- Benefits include:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- AFLAC
- 401(k) Retirement Plan
- Paid Vacation after 1 year of service
ESSENTIAL DUTIES:
- Continuously monitor and collect outstanding accounts receivables using QuickBooks and other systems.
- Prepare and send periodic statements, email invoices or other communications to customers regarding their outstanding balances.
- Initiate phone calls with customers to collect outstanding balances.
- Process payments, refunds, and update account status.
- Research billing issues and work with departments to resolve issues. Tactfully work with customers to provide great customer service while safeguarding the interest of the company.
- Other duties and responsibilities as assigned in support of the accounting, finance, and business operations areas of Carpet Tech and their associated business segments.
