Director, Sexual Health Services and PrEP Operations

POSITION SUMMARY:

The Director, Sexual Health Services and PrEP Operations leads the development, implementation and management of APLA Health’s sexual health services and PrEP navigation services. This position is responsible for the oversight of HIV testing, and STD screening and treatment, PrEP navigation, and outreach to attract patients to all sexual health services, as well as ensuring smooth integration of these services into all APLA Health clinics. This position will ensure that all sexual health programming is in alignment with APLA Health’s harm reduction philosophy.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides supervisory duties to program staff including, but not limited to:
  • Hiring of program staff
  • Training of new program staff
  • Conducting employee evaluations
  • Dispensing disciplinary action up to and including the termination of program staff
  • Approval of time off/vacation requests
  • Developing training plans
  • Developing yearly program objectives/goals
  • Developing and monitoring program budgets
  • Setting yearly goals and objectives

• In coordination with the Chief Clinical Operations Officer, Chief Medical Officer, Chief Nursing Officer, and Senior Director, Community Sexual Health Programs, develops and implements workflows for sexual health services within all APLA Health clinics.
• In coordination with the Chief Clinical Operations Officer and Director of IT, integrates appropriate technology into patient experience to streamline services and improve patient satisfaction.
• Supervise PrEP navigation staff; ensure collaboration and communication between non-clinical and clinical PrEP staff.
• Develop and run reports to aid in program tracking, evaluation and improvement.
• Work in conjunction with the Clinic Directors and Enrollment and Eligibility Manager to review and ensure alignment and seamless integration of front office work flows including intake, benefits screening, check-in and checkout related to sexual health services at all APLA Health clinics.
• Remain informed of advancements and changes in sexual health policy, medication availability and treatment, and in coordination with the Chief Clinical Operations Officer, Chief Medical Officer, Chief Nursing Officer and Senior Director, Community Sexual Health Programs determine the feasibility of incorporating changes into APLA Health protocols.
• Develop staff trainings/in-services
• Works in collaboration with the Chief Nursing Officer to ensure on-going trainings and educational needs of clinical staff are met.
• Works in collaboration with the Health Operations Analyst and Access Manager to ensure accurate entry and transmission of data in REDCap, LA County’s service documentation system.
• Works in collaboration with the Director of Pharmacy and the Medication Coordination Manager to implement workflows for Injectable PrEP.
• Works in collaboration with the Chief Clinical Operations Officer and Chief Nursing Officer to ensure compliance with OSHA, local, state and federal regulations.
• Ensure compliance with all sexual health related grants and contracts including data reporting and grant submissions.

OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.

REQUIREMENTS:

Training and Experience:

Master’s Degree in Public Health or related field and three years’ experience in operational management in a clinic or hospital; or a Bachelor’s Degree and five years’ experience in operational management in a clinic or hospital. A minimum of four years’ experience in sexual health including STD screening and treatment, and PrEP/PEP navigation and treatment. Experience working in patient-centered care teams preferred.

Excellent written and verbal communication skills required. Federally Qualified Health Center (FQHC) or Ryan White CARE Act clinic experience a plus. Previous supervisory experience required.

Must have problem solving and organizational skills in order to ensure a productive work environment and achievement of goals. Experience in staff supervision, case management, utilization management and quality improvement projects. Experience in sexual health including STD screening and treatment, and PrEP/PEP navigation and treatment is preferred.

Knowledge of:

Knowledge and experience working with electronic health records, eClinicalWorks preferred.

Ability to:

Ability to provide services in a non-judgmental fashion and work effectively with diverse populations is required as is the ability to maintain records and follow clinical guidelines/protocols. Must be able to work efficiently and complete tasks with a high degree of accuracy; work and solve problems independently; work flexible hours in order to complete tasks and meet client needs. Ability to be flexible in handling unanticipated client needs is required.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.

SPECIAL REQUIREMENTS:

Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.

Equal Opportunity Employer: minority/female/disability/transgender/veteran.