ASC Assistant Coordinator

This position works closely with the Surgery Center Coordinator and provides clerical and administrative support. Acts as front desk on surgical days and back-office support on non-surgical days. THIS POSITION WORKS MONDAY, WEDNESDAY, FRIDAY each week. Approximately 20-24 hours per week. Some flexibility in exact hours worked - discussed/agreed to with the selected candidate at time of hire.

The surgery center assistant coordinator position includes scheduling and coordinating surgical procedures, managing patient information, and acting as a liaison between patients, surgeons, and other medical staff. Key responsibilities involve handling administrative tasks like insurance verification and pre-authorizations, preparing patients for surgery by gathering medical information and explaining pre-operative instructions, and maintaining accurate and organized documentation. Basic duties include, but are not limited to:

Core responsibilities

• Scheduling and coordination:
  • Schedule all patient surgeries and pre-operative appointments.
  • Coordinate with surgeons to organize their schedules.
  • Schedule post-operative appointments.
  • Arrange for necessary equipment and rooms.
• Patient administration:
  • Welcomes and greets patients and visitors in-person
  • Respond to incoming phone requests from patients, physicians offices, and hospitals; answer inquiries or refer questions to the appropriate personnel.
  • Act as a liaison between patients, surgeons, and primary care physicians.
  • Collect and input patient information, including H&Ps, consents, and other pertinent forms.
  • Verify insurance and obtain pre-authorizations.
  • Assist with insurance denials as needed
  • Communicate pre-operative instructions to patients and their families.
  • Prepare patient folders and post-op kits.
• Documentation and communication:
  • Track and document patient medical information.
  • Maintain accurate and organized patient records.
  • Handle telephone inquiries from patients, families, and physicians.
  • Ensure all surgical cases are scheduled in a timely manner. 
• Other duties as assigned

Requirements:

• Must have high school diploma or GED
• Strong organizational skills
• Detail oriented
• Proficiency in basic computer skills and data entry
• Excellent communication and customer service skills
• Positive attitude
• Team player
• Healthcare experience (preferred) but will train the Right person

THIS POSITION IS MONDAY, WEDNESDAY, FRIDAY each week. Approximately 20-24 hours. Closed evenings, closed weekends, closed most major holidays. Some flexibility in exact hours worked - discussed/agreed to with the selected candidate at time of hire.