Automotive Service Technician

Are you a skilled automotive technician looking to grow your career with a trusted dealership? Liberty Ford Maple Heights is hiring motivated and experienced Automotive Service Technicians to join our team. This is an excellent opportunity to work in a fast-paced, supportive environment where your skills are valued and your growth is encouraged.

We offer competitive wages based on experience and certifications, along with a comprehensive benefits package and ongoing training opportunities.

Why Work for Liberty Ford?
Liberty Ford has been a cornerstone of Northeast Ohio for over 40 years, with six locations and a reputation built on integrity, teamwork, and customer satisfaction. We’ve been recognized as one of Northeast Ohio’s Top Workplaces for 10 consecutive years, and we’re proud to support our employees with:

• Multiple medical plan options
• 401(k) with employer match
• Paid time off and holidays
• Education reimbursement
• Career development and advancement opportunities
• Employee discounts on vehicles, service, and parts
• A positive, team-oriented culture

Join Liberty Ford and become part of a company that values your expertise, supports your growth, and celebrates your success.

SUMMARY

Functions as a skilled-level technician who can perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair.

ESSENTIAL DUTIES

Essential duties include the following. Other responsibilities relative to the operations, upkeep, and/or maintenance of the service center may be assigned.

• Clock In and Out
• Follow Uniform Protocol
• Performs work as outlined on the repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Diagnose the cause of any malfunction and perform repairs.
• Communicates with the parts department to obtain needed parts.
• Road tests vehicles when required.
• Examine the assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with the parts department to obtain needed parts and correctly returns unused parts.
• Communicates with the service advisor immediately if additional work is needed, if the work outlined is not required, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Reports machinery defects or malfunctions to the supervisor
• Keeps customer cars clean and immediately notifies the service advisor of any changes to the vehicle's appearance or condition.
• Understands and complies with federal, state, and local regulations, including hazardous waste disposal and OSHA requirements.
• Operates all tools and equipment safely.
• Reports any safety issues immediately to management.
• Participates in training programs, schools, and events
• Keeps abreast of manufacturer technical bulletins.
• Maintains a neat and clean shop area.
• Maintains and is accountable for all dealership-owned tools and manuals.
• Follows all other instructions and requests of the manager/supervisor.

JOB REQUIREMENTS

• Must have the tools required to perform repairs and services and use them consistently with industry standards.
• Ability to read and interpret documents such as safety rules, operating, maintenance instructions, and procedure manuals. Must be able to speak effectively.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to compute rate, ratio, and percent.
• Ability to calculate percentages, area, circumference, volume, and apply concepts of introductory algebra and geometry.
• Ability to apply common sense understanding to carry out detailed written or oral instructions. Must be able to deal with problems involving a few concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to use a computer for reference, training/and testing.
• Ability to work with little to no supervision.

EDUCATION

Education, training, and/or state/national certifications should clearly demonstrate the possession of the knowledge and skills stated above.

• High School degree or equivalent preferred
• Valid driver's license that meets dealership insurability requirements
• ASE certifications preferred in one or more of the following areas:
  • Electrical or Electronic Systems
  • Manual Drive Train and Axles
  • Brakes
  • Automatic Transmission and Transaxle
  • Heating and Air Conditioning
  • Engine Performance
  • Suspension and Steering
  • Engine Repair

EXPERIENCE

• Minimum 2 years of experience in automotive repair or service

TECHNICIAN CLASSIFICATIONS

Technicians are classified based on the training they have completed and documented through STARS, which is then represented by the manufacturer warranty codes they are eligible to perform.

A - Electrical, Steering, Suspension, Brakes, HVAC, Electronics, Transmission, Drivability

B - Electrical, Steering, Suspension, Brakes, HVAC, Electronics

C - Electrical, Steering, Suspension, Brakes

PHYSICAL REQUIREMENTS

• Walking/Standing for 6 to 8 hours in a shift
• Using hand and/or power tools and equipment consistent with industry standards
• Bending, stretching, lifting, reaching, and climbing
• Lifting up to 70lbs.
• Possess physical and manual dexterity

Disclaimer: This job description is not a contract of employment. No Dealership manager or other Employee at the Dealership has the authority to commit guaranteed or continued employment to you, and this job description, or any dealership publication, practice, or procedure, should not be understood to make any such commitment. The job description is not intended to be an exhaustive list of activities, duties, or responsibilities required of the employee. Should you obtain a position with Liberty Auto Group LTD., or any of its affiliates or subsidiaries, your employment is at will, not for a definite term.