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Banquet Captain

Job Details

Delta Bristol - Bristol, VA
Full Time
High School
None
Any
Hospitality - Hotel

Description

  • Meet and greet clients.
  • Oversee catered functions
  • Responsible for making the function space visually appealing and presenting the menu offering for the event.
  • Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
  • Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
  • Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
  • Provide excellent customer service and ensure customer needs are met.
  • Provide unique and creative ideas to enhance meetings & group experience.
  • Should posses in depth Knowledge of Food and Beverage preparation and presentation.
  • Supervise events and team members throughout service.
  • Guide the Banquet servers in set up of tables and place settings.
  • Be familiar with all current and upcoming event details.
  • Resolve staff and customer concerns quickly and efficiently.
  • Co-ordinate with the Kitchen and housekeeping department.
  • Should be able to work under pressure and also work in long or break shifts.
  • Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage labor for monthly.
  • Assist and support the Conference Services Manager to provide excellent guest service, and attend weekly BEO meetings.
  • Responsible for troubleshooting and maintaining A/V equipment.
  • Should have experience in operating sales and catering softwares like Berg, Sales Pro, and Delphi etc.
  • Should have experience in operating ...

Qualifications

  • Speak with others using clear and professional language, and experience with direct supervision of staff.
  • Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Must be able to work days, nights, overnights, and weekends as needed.

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