WARRANTY ADMIN

Warranty Administrator needed for a busy, automotive dealership, responsible for coding and processing warranty claims, training provided.

Duties include collaborating with the  Warranty Team of Administrators, Technicians, Service Advisors, Parts Team and Service Managers. Requires exceptional organizational skills, strong attention to detail, and excellent communication skills. Review warranty claims and correct errors as needed. Post claim payments and ensure accurate amounts are posted. Keep schedule clean by following up on unpaid or pending claims. Review claims on a daily basis for compliance. Monitor performance and identify areas of improvement. Stay current with required training, Bulletins and Communications provided by manufacturer.

 Ability to communicate effectively with all core groups of Service Team. Must be detail oriented, understand sense of urgency and follow manufacturer warranty guidelines and process. Be pro-active, analytical, Experience in warranty administration, automotive service, or related field preferred but not required.  Accounting experience is a plus but not required. Proficiency with dealership management software and Microsoft Office. Ability to work autonomously, follow warranty policies and procedures, multi-task, and be compliant with repair guidelines.