Allegro St. Augustine | Assisted Living and Memory Care Community

Open Position: Receptionist - Front Desk Associate

Available Shifts: Monday - Wednesday | 4PM - 9PM & Saturday & Sunday 8AM - 4PM

💖 Perks You'll Love:
✔️ Supportive and collaborative team
✔️ The most amazing residents you'll ever meet
✔️ Beautiful work environment in sunny St. Augustine, FL
✔️ Frequent appreciation events and team shout-outs!

💼 What You’ll Do:

• Assist residents, family members and vendors with a smile! 
• Provide personalized, compassionate connections that goes hand in hand with having fun!
• Be a reliable and cheerful presence on the phone

🎓 Bonus if you have:

• Previous Assisted Living or Memory Care experience or Skilled experience
• A team-player attitude and a passion for senior care
• Previous call-center or front desk experience handling high volume of calls.

Allegro, Voted Great Place to Work! At Allegro Senior Living we are committed to being a premier senior living operator, placing people at the center of everything we do. Our pledge to offer the highest quality of service begins with our commitment to finding qualified team members who share our passion for providing an inspiring level of care and service. We cultivate a supportive and flexible working environment that motivates and empowers our team members to meet and exceed our residents expectations. The only thing missing is YOU!

The Receptionist performs receptionist and diverse business office duties that are technical and detailed. In performing these duties, the Receptionist is the first point of contact for anyone coming to the Community.

Areas of Responsibility

• First point of contact via telephone and walk-in traffic with prospects, residents, family, associates, and vendors.
• Greet all guests, visitors, residents, and vendors in a positive, friendly manner while ensuring a welcoming Community atmosphere is established.
• Answer the telephone, take messages, greet, and direct visitors and vendors to the appropriate party.
• Responsible for the daily retrieving, preparing, and distributing of both incoming and outgoing mail, courier services, and packages.
• Maintain confidentiality of all pertinent resident, associate, Community and Company information deemed as such.  
• Receive resident requests for maintenance in their apartments using the Company Work Order system. 
• Other job duties assigned – see full job description.

Required Qualifications

• Must be a minimum of 18 years of age.
• Minimum one (1) year experience as receptionist in a professional business environment.
• Must have working knowledge of appropriate Microsoft Office programs. 
• Must have working knowledge of office equipment such as copy machine, calculator, and multi-line telephone system.  
• Must have positive Criminal Background Screening.
• The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy.

Preferred Qualifications

• Pay attention to detail, be organized, and be able to multi-task.
• Must have demonstrated teamwork skills.

Perks & Benefits

• Competitive Pay
• Affordable Health Insurance Plans
• Life Insurance and Disability Plans
• 401(k) Retirement Savings
• Time off Benefits
• Associate Recognition and Anniversary Awards
• Employee Assistance Program
• Associate & Resident Referral Bonus Program
• Associate Satisfaction Surveys
• Fun Work Environment!

Love Management Company, LLC, is an equal opportunity employer.  Applicants will be considered for employment without regard to race, color, religion, disability, age, sex, sexual orientation, gender identity, pregnancy, national origin, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.