Associate Director of Admissions

Associate Director of Admissions

Department: Admissions
Reports To: Director of Admissions
FLSA Status: Exempt
Location: Spalding University, Louisville, KY

Position Summary:

Spalding University is seeking a dynamic and collaborative Associate Director of Admissions to support the Director of Admissions in leading the daily operations of the admissions team. This position plays a key leadership role in managing recruitment activities, overseeing team performance, and ensuring the seamless execution of our admissions strategy to support institutional enrollment goals.

The Associate Director will supervise frontline admissions counselors and staff, provide training and mentorship, and partner across departments to deliver a student-centered experience from inquiry through enrollment. This role requires a hands-on leader who is results-driven, tech-savvy, and committed to advancing access and equity in higher education.

Key Responsibilities:

Team Leadership & Operations

• Provide daily supervision and support to the undergraduate and/or transfer admissions staff, including setting goals, monitoring performance, and conducting regular check-ins.
• Assist in the hiring, training, and professional development of admissions counselors and support staff.
• Oversee day-to-day application processing, outreach, and follow-up to ensure timely and effective communication with prospective students.
• Coordinate the admissions team schedule, travel planning, and campus coverage.
• Serve as the point of contact for escalated student concerns or operational issues.

Strategic Recruitment & Enrollment

• Collaborate with the Director of Admissions to implement recruitment strategies that support university enrollment targets.
• Utilize data and performance metrics to track funnel progress, drive counselor accountability, and adjust recruitment tactics as needed.
• Monitor key performance indicators (KPIs) and assist with reporting and forecasting.

Collaboration & Communication

• Work closely with campus partners (Financial Aid, Marketing, Student Life, Academic Affairs) to support prospective student engagement and a smooth transition from admission to enrollment.
• Represent the Office of Admissions in internal meetings and on cross-functional committees as assigned.
• Serve as a lead in planning and executing on-campus events such as open houses, admitted student days, and yield events.

Technology & Systems

• Support Slate CRM use and data integrity; assist in troubleshooting or training as needed.
• Contribute to the development and implementation of communication flows and student outreach plans.

Qualifications:

• Bachelor’s degree required; Master’s degree preferred.
• Minimum of 2 years of progressive experience in admissions or enrollment management.
• Demonstrated experience supervising or mentoring staff in a results-driven environment.
• Strong communication, organizational, and interpersonal skills.
• Experience working with a CRM system (Slate preferred).
• Ability to analyze data, problem-solve, and adapt quickly to shifting priorities.
• Passion for student-centered service, access, and equity in higher education.

ABOUT SPALDING UNIVERSITY:

Spalding University offers a comprehensive package including medical, dental, vision, Spalding matching contribution up to 5% to your 403b/Roth retirement plan, generous Paid Time Off program, Parental Leave, paid holidays, paid life insurance and short-term disability, paid time for volunteering, free gym membership, and more.

Situated in the heart of downtown Louisville, Kentucky’s largest city, Spalding University combines a rich social justice history and a commitment to community service as we attract students who desire a high-quality education in a very personalized setting. An engaged faculty serves nearly 2300 students at the bachelors’, masters and doctoral levels, providing real-world learning in liberal and professional studies.

Faculty, staff and students are united by the institutional mission: Spalding University is a diverse community of learners dedicated to meeting the needs of the times in the tradition of the Sisters of Charity of Nazareth through quality undergraduate and graduate liberal and professional studies, grounded in spiritual values, with an emphasis on service and the promotion of peace and justice.

With a focus on service and leadership, Spalding offers all students a mission-driven connection to community and comprehensive learning resources while striking a distinctive balance serving the educational needs of both the traditional student and the working student. In addition, our unique 8-week class delivery format affords students scheduling flexibility amidst other life responsibilities.

Spalding aspires to become the first choice for students of compassion and service, with a commitment to our mission, celebrated for a rigorous yet nurturing environment, emulated for interdisciplinary, collaborations, and acclaimed for contributions to the community.

Spalding University is an Equal Employment Opportunity employer. The University complies with all federal, state and local equal employment opportunity laws. It is the University’s policy not to discriminate against any individual or group of individuals and to provide equal employment opportunity to all qualified persons regardless of race, color, national origin, age, disability, religion, sex, pregnancy, sexual orientation, gender identity, marital status, military status, veteran status or other protected status. All job offers are contingent upon successful completion of a criminal background check.