Position Summary:
ReturnPro is looking for a team oriented, driven, and energetic RMA Associate. RMA Associate performs all tasks involved in the return of ReturnPro products. This position follows standard work methods and practices safe work habits to ensure the process is as efficient and safe as possible. The RMA Associate ensures the return process is handled in a timely manner.
Primary Responsibilities/Essential Functions:
This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.
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Check in returned product
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Document all items that are received
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Take pictures of items
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Daily reports
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Print, document, scan, rename pdf’s, make file folders
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Pictures for all RMA’s and sort into proper folders
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Follows standard work methods
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Practices safe work habits to ensure process is as efficient and safe as possible
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Help identify cost/time-saving measures to increase production
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Perform all production operation according to Standard Operating Procedures
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Follows standard operating procedures
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Maintain equipment and clean work areas
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Practices safe work habits to ensure production is as efficient and safe as possible
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Evaluate the quality of end products
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Ensure that the workspace is clean and neat
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Keep a record of work orders
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Ensure that health and safety laws are followed
