Human Resources & Benefits Assistant

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Job Title: Human Resources & Benefits Assistant
Location: Stamford, CT (Hybrid with 2 days per week in the office)
Department: Human Resources
Reports To: Human Resources Manager
Employment Type: Full-Time, Non-Exempt

Pay range: $28.58 - $30.22 hourly 

Join Our Team!
We are seeking a detail-oriented and service-minded Human Resources & Benefits Assistant to join our HR team. This position offers a great opportunity to support the daily operations of employee benefits programs while gaining valuable experience in a collaborative and mission-driven workplace.

As the first point of contact for employee benefits questions, you’ll play a vital role in enhancing the employee experience, helping with benefit enrollments, supporting wellness initiatives, and ensuring data accuracy in our HR systems. The ideal candidate is organized, proactive, and ready to contribute to a dynamic team.

Key Responsibilities

• Serve as the first point of contact for employees regarding benefit-related inquiries, including claims assistance and coverage questions.
• Coordinate employee benefit enrollments, changes, and terminations in HRIS (Paycom), ensuring accurate and timely updates with benefit carriers.
• Prepare and distribute required benefit notices, materials, and communications to employees.
• Support open enrollment activities by scheduling sessions, preparing materials, assisting employees with enrollment, and coordinating with vendors.
• Assist with processing monthly invoices from insurance carriers by reviewing for accuracy, preparing for payment, and coordinating with Payroll to resolve routine discrepancies.
• Review reimbursement and charitable giving requests (fitness, education, language, and charitable contributions), verify documentation, and approve eligible requests for payroll processing.
• Assist the Director of HR in compiling data and preparing benefits reports as required.
• Coordinate and help deliver employee informational sessions to promote understanding of benefit offerings and wellness initiatives.
• Provide verification of insurance coverage and prepare responses for employee or agency requests.

Additional Responsibilities

• Maintain compliance with employee handbook policies and HR procedures, with working knowledge of benefits-related laws and regulations (HIPAA, COBRA, FMLA, ACA).
• Assist in maintaining HR and benefits files, ensuring confidentiality and accuracy of employee records.
• Coordinate with insurance providers and benefit vendors to address routine questions and requests.
• Collaborate with Payroll to ensure accurate benefits-related deductions and contributions.
• Support HR communications by maintaining postings, distributing materials, and keeping employee resources current.
• Collect, open, and distribute daily mail in a timely manner.
• Provide general administrative support for HR projects and perform other duties as assigned by either Human Resources Manager or Director of Human Resources.

• Bachelor’s degree in human resources, Business Administration, or related field preferred; equivalent experience considered.
• 1–2 years of experience providing administrative support in HR or benefits coordination preferred.
• Strong attention to detail and accuracy in data entry and recordkeeping.
• Ability to handle sensitive and confidential information with discretion.
• Excellent interpersonal, written, and verbal communication skills.
• Effective organizational and time management abilities; able to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office Suite; experience with HRIS/payroll systems (e.g., Paycom) a plus.
• Collaborative and team-oriented approach with a strong customer service focus.

Key Skills

• Benefits Administration & Coordination
• HRIS Data Entry & Accuracy
• Employee Support & Communication
• Compliance Awareness (HIPAA, COBRA, FMLA, ACA)
• Payroll Coordination
• Vendor & Carrier Communication
• Reporting & Record Management
• Time Management & Organization
• Confidentiality & Professionalism
• Customer Service & Team Collaboration

Equal Opportunity Employer: AIFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state, or local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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