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Reservationist

Job Details

Lied Lodge - Nebraska City, NE

Description

Are you a force for good? Does the opportunity to devote your talents to a cause much greater than yourself excite you? Arbor Day Foundation is a place you can do work that matters, with people who care, in an inspiring environment. As we say at the Foundation: life is short, love where you work.

Arbor Day Farm is a property owned and operated by the Arbor Day Foundation. This property is where our mission comes to life! As one of the world's largest operating conservation foundations, the Arbor Day Foundation educates and engages stakeholders and communities across the globe to involve themselves in its mission of planting, nurturing, and celebrating trees. Our vision is to help others understand and use trees as a solution to many of the global issues we face today, including air quality, water quality, climate change, deforestation, poverty, and hunger.

You Have:

  • Excellent customer service and communication skills. Provide excellent guest service in person, over the phone, and via email. Have knowledge of proper telephone etiquette.
  • Experience with computers. Ability to learn the OPERA computer system. As well as experience using Microsoft Word and Excel. Basic computer and multi-line phone system.
  • Positive Attitude. Ability to smile and be courteous to guests. Be an energetic and optimistic team player. With the ability to accept constructive feedback.
  • Detail Oriented skills. You are very detail oriented with strong organizational, time management, and planning skills. Ability to handle busy situations and multitask.

You Will:

  • Provide critical first impressions. You will cross train as a Reservations/Front Desk Agent and will be passionate about providing service that is warm, welcoming, and world-class service to all our guests.
  • Be efficient. Gathering details, ensuring that all requests are handled and ready when guests arrive.
  • Work as a team and individually. Be a part of helping us create a fun work environment with teamwork at the forefront to ensure a positive experience for guests.

Love Where You Work:

  • We're in this together. A culture focused on kindness, collaboration, and the intrinsic shared purpose to do what's right. We pride ourselves on the culture we've built. We love it, and we know you will too.
  • We care about your mental health. We offer an EAP (Employee Assistance Program) where you and your family can access free counseling sessions and much more support.
  • We invest in your future. Company paid short-term and long-term disability, life insurance, and 401k with company match.
  • We'll round out the experience. We put our culture first, and we host events and experiences throughout the year to show that we care about you (and your family).
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