Our Mission

The Lincoln Institute of Land Policy seeks to improve quality of life through the effective use, taxation, and stewardship of land. A nonprofit private operating foundation whose origins date to 1946, the Lincoln Institute researches and recommends creative approaches to land as a solution to economic, social, and environmental challenges. Through education, training, publications, and events, we integrate theory and practice to inform public policy decisions worldwide. With locations in Cambridge, Massachusetts; Washington, DC; Phoenix; and Beijing, we organize our work around six goals: low-carbon, climate-resilient communities, and regions; efficient and equitable tax systems; reduced poverty and spatial inequality; fiscally healthy communities and regions; sustainably managed land and water resources; and functional land markets and reduced informality. 

Team Overview:
The User Experience team develops and maintains the Lincoln Institute’s marketing technology including websites, digital systems for public-facing forms, event management systems to increase online engagement, product demand, and audience growth. 

Position Overview: 
The Lincoln Institute of Land Policy is seeking a Salesforce Admin to join our UX team. In this role, you will accelerate our day-to-day system management of Salesforce[MC1.1], working in collaboration with the UX team, departmental colleagues, and external contractors. Key responsibilities include overseeing ongoing integration work; managing user accounts, roles, and permissions; generating reports, maintaining data integrity; and providing user training and support. 

What You Will Do 

1. Ensure contractors satisfactorily complete ongoing work to build dashboards and system integrations.

2. Handling staff onboarding/offboarding updates. Respond to requests for audience profiles and other metrics.

3. Develop and maintain user documentation and training materials. 

4. Oversee ongoing enhancements and work to integrate Salesforce with Swoogo event management platform, network lists, and subscription/subscriber reporting.

5. Assist with rollout of Salesforce features, providing training and documentation, and regular updates.

6. Collaborate with internal teams and external developers on best practices and site improvements.

7. Optimize marketing email deliverability through Pardot configuration and best practices collaborating with teammates.

What You Will Need

1. 4 or more years of Salesforce Administrator or Salesforce Developer experience in a nonprofit setting.

2. Salesforce Administrator Certification (ADM 201).

3. Strong proficiency with Salesforce Nonprofit Cloud; familiarity with Marketing Cloud Account Engagement a plus.

4. Strong understanding of Salesforce platform architecture, data models, and best practices.

5. Experience with Salesforce platform customization and configuration.

6. Strong attention to detail.

7. A collaborative, results-oriented, data-driven approach with a proactive attitude.
    

Application Process

Please submit a cover letter and resume. The cover letter should succinctly describe your interest to join the team; why you are qualified; and what relevant expertise and experience you offer. Applications will be considered on a rolling basis until the position is filled.

Compensation Overview

The salary market range for this role is posted above and dependent on level of education and years of experience. We value internal and external equity and encourage those who may be missing qualifications to submit their materials still.

Our Values

Cooperation and Teamwork, Forthright Feedback, Initiative, Acceptance of Responsibility, Multicultural Sensitivity

Equal Opportunity Employer

The Lincoln Institute of Land Policy is dedicated to creating an inclusive work environment by hiring, training, promoting, and carrying out personnel procedures with respect to compensation, benefits, transfers, layoffs, or terminations, on the basis of individual merit, experience, and ability without regard to race (including traits historically associated with race such as hair texture, length of hair, protective hairstyles or cultural or religious headdresses), color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), ancestry, citizenship status, gender identity or expression, genetic information, marital or domestic/civil partnership status, physical or mental disability, sexual orientation, veteran status, military service, serious medical condition, expunged juvenile record, personal appearance, family responsibilities, matriculation, political affiliation, status as a victim, credit information, homelessness status, reproductive health decision making, or any other characteristic protected by law or otherwise.

Pay Transparency Nondiscrimination Provision

Lincoln Institute of Land Policy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Non-Smoking Organization

Lincoln Institute of Land Policy is a Non-Smoking organization. Smoking and the use of tobacco products are prohibited at all times and on all property owned, leased, or under the control of Lincoln Institute of Land Policy at all times, including, but not limited to indoor and outdoor grounds, walkways and sidewalks, parking lots, company vehicles, and private vehicles parked on Lincoln Institute of Land Policy property.

MA Polygraph Statement

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.