FIRST ASSISTANT GOLF PROFESSIONAL FT - SAL

Duties and Responsibilities:
• Ensure that all members and guests are greeted and welcomed in a professional and courteous manner.
• Answers questions and provides assistance and information to customers.
• Answers telephone to schedule future starting times and communicate information in a pleasant and professional manner.
• Accurately operates the point-of-sale system, verify the accuracy of prices of state and federal taxes and other changes on all sales tickets. Collects green fees and cart fees.
• Assist in the development of standards and maintain responsibility for cleanliness and appearance of golf shop storage areas and merchandise displays.
• Trains and mentors new employees.
• Assists GM/HP in monitoring and finalizing payroll each pay period.
• Responsible for inputting invoices into the invoicing system for golf operations and G&A purchases.
• Works closely with GM/HP for booking and administering tournaments and large group play.
• Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques.
• Ensure that the displays are always kept at par stock inventory levels, and that the appearance of the display meets or exceeds company standards.
• Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures.
• Assists GM/HP in procuring supplies for the facility.
• Maintain purchase order system, ordering, and receiving program, to ensure proper quantity and prices are in place.
• Maintain a high profile with membership and guests to promote the service philosophy of FGI.
• Maintain golf shop revenue generated though golf shop sales.
• Maintain the golf club’s handicap system.
• Commit to being a leader in customer service by utilizing the principles and benefits outlined in the SCORE customer service program.

Safety Responsibilities and Requirements:
• Actively demonstrate, encourage, and model safety rules and guidelines in accordance with state and federal law.
• Report safety or hazard concerns and any workplace injury to management immediately.
• Take personal responsibility for safety every day.

Qualification-Requirements Experience - Education
• Good organizational, written, and verbal skills.
• Ability to use logic and rational thinking to solve problems.
• Ability to perform math calculations.
• Ability to effectively monitor and develop subordinates.
• Must have thorough knowledge of general business practices including college level study or equivalent experience.
• Registered PGA apprentice or current PGA member in good standing preferred.
• Must have knowledge in professional golf operations practices and procedures.
• First aid certification is required within 1 year of start date.
• Ability to perform moderate physical work, must be able to lift to 60 lbs occasionally, up to 45 lbs, frequently, and up to 25lbs regularly.
• Ability to perform activities that require bending, stooping, kneeling, crouching, walking, pushing, pulling, lifting, climbing, reaching, and standing for up to 5 hours without sitting.