Baker’s Drive Thru is looking for a dynamic and experienced Catering Manager to lead and expand our catering operations. This role requires a strategic thinker with strong leadership skills to oversee the entire catering process, from business development to execution. The Catering Manager will be responsible for growing our catering sales, managing client relationships, ensuring operational excellence, and maintaining high standards of food quality and customer service.

1.    Catering Manager – Major Duties & Responsibilities
1.1.    Develop and execute strategies to grow the catering business, including targeted outreach to corporate clients, schools, community organizations, and event planners. 
1.2.    Identify new business opportunities, build strong relationships, and drive repeat business through exceptional service and engagement. 
1.3.    Collaborate with the marketing team to create and implement promotional campaigns, special events, and community partnerships to increase brand awareness and sales. 
1.4.    Oversee the entire catering process, from initial inquiry to event execution, ensuring accuracy, efficiency, and top-tier customer satisfaction. 
1.5.    Work closely with kitchen staff and logistics teams to coordinate food preparation, order fulfillment, and timely delivery. 
1.6.    Conduct post-event evaluations with clients to access satisfaction, address feedback, and identify areas for continuous improvement. 
1.7.    Monitor catering sales performance, set revenue goals, and analyze key performance metrics to drive growth. 
1.8.    Develop and manage catering budgets, optimizing costs while maintaining quality and service excellence. 
1.9.    Maintain detailed records of catering sales, client interactions, and order history for reporting and data driven decision-making.
1.10.    Maintain detailed records of all catering orders and communicate any changes or updates to relevant parties.
1.11.    Promote special catering offers and seasonal menu items to clients.
1.12.    Work with Marketing Team to brainstorm and assist in the development of creative ideas, marketing campaigns.
 

Qualifications:

3.1.    3+ years’ experience in catering management, hospitality, or food service leadership, with a proven track record of driving sales and managing large-                 scale operations. 
3.2.    Strong ability to lead, inspire, and develop a high-performing catering team in a fast-paced environment. 
3.3.    Proficient with Microsoft Office Suite and catering management software. (preferred_
3.4.    Flexibility to work evenings, weekends, and holidays as needed.
3.5.    Exceptional interpersonal and negotiation skills, with a passion for exceeding client expectations. 
3.6.    Analytical skills paired with great attention to detail.
3.7.    Very strong communication skills, including written, verbal, and presentation.
 

Benefits

• Competitive salary with performance-based incentives.

• Health, dental, and vision benefits.

• Unlimited PTO.

• Employee discounts.

• Career growth opportunities within Baker’s Drive Thru.

If you are a results-driven leader with a passion for catering and customer service, we invite you to join our team and help take Baker’s Drive Thru catering to the next level!