Seasonal Grain Scale Operator

Position Summary: Support the cooperative’s grain division by completing daily office duties during the busy harvest season. Perform all duties as assigned by the Location Manager and/or Office Manager with a safety-first mindset. Provide exceptional customer service to all customers.

Duties & Responsibilities:

• Provide outstanding customer service skills at all times when greeting and servicing customers.
• Manage inbound and outbound grain shipments for customers coming across the truck scale.
• Ability to grade grain and identity foreign materials (will train).
• Record test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
• Coordination of delivery numbers, daily inputs, and verification of accuracy.
• Basic customer service and communication including answering phones when other office staff is occupied assisting customers, communication to customers regarding elevator hours and ticket information.
• Assist Location Manager and office staff with filing, reporting, tidiness of scale operation area and other duties as time allows.
• Maintain a clean and professional appearance and provide courteous, timely and professional customer service.
• Assist with other office functions as needed.

Qualifications:

• Proven computer skills as well as a track record of working effectively with customers is required.
• Verbal and written communication skills and the ability to multi-task in a fast-paced environment.  
• Ability to work overtime hours as needed.

Working Conditions & Physical Requirements:

• This job operates in a professional office environment - routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand 95% of the time; walk; and reach with hands and arms.

Position Type/Expected Hours of Work: This is a full-time or part-time, seasonal position. (Expected to work from September – end of November). Overtime hours will be expected as needed.