About the Role: Crisis Response Team: Behavioral Health Worker
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As a member of the Crisis Response Team, you will play a crucial role in providing high-quality care and assessments to individuals and families in need of crisis intervention. This specialized team manages emergency walk-in services, crisis calls within the Weld County area, and after-hours emergency on-call services across a 12-county region in Northeast Colorado.
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The Crisis Response Team conducts thorough assessments to understand each client's needs and circumstances, helping determine the most appropriate level of care in the least restrictive setting. Additionally, the team provides intensive care coordination for Weld County clients and discharge planning for individuals transitioning from higher levels of care back into their communities.
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Behavioral Health Workers support the implementation of individualized care plans for clients facing mental health and/or substance use challenges. They adhere to the policies, rules, regulations, and directives of North Range Behavioral Health while facilitating client engagement. Behavioral Health Workers act as sources of emotional support, assist with resource navigation and problem-solving, and advocate for clients' needs to ensure their active participation in care plans.
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Key Responsibilities:
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- Assist supervisory staff in assuring that clients comply with program rules, guidelines, and directives while they participate in all aspects of daily living and treatment within the facility and outside the facility when instructed.
- Assist in the client administration process including orientation, training, and other activities to maximize clients' positive adjustment to the setting.
- Observe client behavior to identify changes or indicators of special needs and report those observations to designated staff as they occur.
- Participate in the delivery of group activities and serve as an assistant to the clinical staff in treatment events as requested. May participate in one-to-one treatment sessions with clients as designated by the program.
- Transport clients using company vehicles when instructed to do so by supervisory staff for routine and/or emergency/crisis events.
- Assist and participate with clients during mealtime as indicated by client care plans; assist with client wellness checks and breaks per program requirements. They may be required to monitor clients on breaks where tobacco products are used.
- Function as a crisis intervention specialist when required to implement response plans for a client demonstrating difficult behaviors, health emergencies, or natural disasters.
- Use appropriate de-escalation, seclusion, and/or restraint techniques when necessary following program guidelines.
- Demonstrate competency in the use of timeouts, token economy, therapeutic privacy, therapeutic physical restraint, and locked time out as behavioral interventions as appropriate for the facility and situation.
- Function as a member of the facility safety team by assisting in the monitoring of compliance with all safety regulations and by participating in the ongoing orientation and training of clients in all emergency response procedures.
- Assist in client relationships with family and/or other key individuals, in a manner consistent with the client’s care plan. May communicate with family members or guardians concerning home visits and/or discharge plans.
- Maintain manual and electronic clinical and other operational records as required; confirm coding of services rendered is ethically appropriate and results in successful billing.
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Qualifications:
- A Bachelor’s Degree in Human Services field from an accredited college or university is required.
- A Valid Driver’s License and driving record that meets agency insurability requirements is required.
- Bilingual (English/Spanish) skills desired.
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Experience:
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- No prior experience is required, though it’s preferred.
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Additional Eligibility Requirements:
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- Annual Flu Vaccinations
- Annual TB Testing
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Why Join Us?
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At North Range Behavioral Health, we invest in you—your growth, well-being, and career development. We offer a supportive, flexible work environment with plenty of opportunities for learning and advancement.
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Perks and Benefits:
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- Generous PTO and paid holidays
- Medical, dental, and vision insurance
- Retirement plan with employer contributions
- Loan forgiveness and employee referral bonuses
- Tuition assistance for professional development
- Employee wellness programs and recognition initiatives
We are committed to fostering a diverse, inclusive workplace where everyone feels valued. North Range Behavioral Health is an Equal Opportunity Employer, and we encourage applicants from all backgrounds to apply. Start your journey with us today – Where Hope Begins and Change Is Possible!