Individual Support Specialist for Mental Health Agency

Location: Morganton, NC  

Position Type: Full time

A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. The agency was founded on the belief that when people truly care and are willing to go the extra mile, we will not only improve lives, but we will also create success in the lives of the people we support.

To more about us, visit our website at www.caringalternative.com.

Seeking an individual to work as a member of a team dedicated to the development and individual growth of consumers within the community. Individual Support Specialists work one-on-one with adults who have serious and persistent mental illness to provide assistance with everyday activities in order to live independently in the community.

​​​​​​​Job Duties include:

• Providing training and assistance with Instrumental Activities of Daily Living which include preparing meals, managing money, shopping for household necessities, using the telephone, housecleaning, and laundry
• Transporting individuals to access community resources and medication management
• Demonstrate the ability to manage an assigned caseload and meet the direct care billable productivity expectations of the organization
• Provide marketing and outreach to community organizations and other referral sources

Why apply at A Caring Alternative?

• We celebrate diversity, so bring YOU!   We want you to be proud and comfortable to bring your true self and we strive to enhance the value of our work through respectful curiosity of one another’s culture.
• Competitive Payrates!  We offer a competitive rate of pay.
• Work related mileage is paid tax free.
• Be a Team Member! As a member of our team, we are dedicated to promoting your talents, skillset, and energies to improve the environment and quality for those we serve. We are in the business of caring and committed to building an organization where our team can grow together by helping others. 
• Strong Core Values!  Join our values-based, family-owned company with a culture that we care.
• Flexibility!  We work in a team environment and promote flexibility. One of our core values is that our employees have a healthy work-life balance.
• Training!  Solid training is provided & paid for by the company. Free CPR, First Aid and NPI training. CEUs are available and external training is also paid for by the company.

Benefits! We offer a comprehensive benefits package for full time employees.

• Company laptop provided for most positions
• 401(k) & Roth retirement plans
• Company matching 401(k) & Roth
• 11 paid holidays
• Direct deposit
• Paid Time Off accrual begins upon hire, 100 hours first year
• Major medical, dental & vision insurance plus 16 hours paid sick time after 60 days
• Company paid Life Insurance policy
• Short term & long-term insurance available
• Employee Assistance Program for free financial, emotional & legal help

Basic Requirements:

• Ability to perform tasks on the computer including working with Microsoft 360, Excel, Word and other basic programs.
• Valid driver’s license, auto insurance coverage and reliable transportation
• Pass criminal background check and other regulatory checks
• Provide proof of your education

Education and Experience Required: 

1. High School Diploma
2. Experience working with adult mental health population.

A Caring Alternative, LLC is a CARF accredited service provider with facilities in Asheville, Hickory, Marion, Statesville and Morganton, NC. A Caring Alternative, LLC is CABHA certified and a Trauma Informed Agency. We provide an array of services to Alexander, Buncombe, Burke, Catawba, Caldwell, Iredell, McDowell, and Mitchell counties which consist of Assertive Community Treatment Team, Community Support Team, Day Treatment, Integrated Care, Intensive In-Home, Medication Management, Outpatient Therapy, and Therapeutic Foster Care.

We are an equal opportunity employer.