Quality Auditor Technician

Company Overview:

Closure Systems International, Inc. (CSI) is a global leader in the design, manufacturing, and application of plastic and closures, as well as high-speed capping equipment. Operating in 20+ countries with 25+ manufacturing sites, CSI produces approximately 90+ billion closures annually. The company integrates cutting-edge closure technology, precision-engineered equipment, and expert technical services to enhance manufacturing efficiency and product quality.

Job Description

Primary Responsibilities:

• Perform in-process quality inspections on molding, scoring, lining, and printing operations to identify non-conformances.
• Conduct audits to ensure compliance with Standard Operating Procedures (SOPs) related to quality control, process containment, and troubleshooting.
• Utilize precision measurement instruments (CMM, Camera systems, microscope, and electronic gauges) to conduct quality verifications and analyze data.
• Implement statistical process control (SPC) methodologies, including X-bar & R, histograms, and process capability analysis.
• Document audit findings, analyze defect trends, and recommend corrective actions based on root cause analysis.
• Train and mentor production personnel in quality control protocols, defect identification, and corrective measures. Increase operational efficiency and employee accountability
• Ensure rapid response to quality containment requirements and collaborate with production teams to mitigate defects.
• Support continuous improvement initiatives by developing and updating standardized work procedures.
• Utilize quality management tools such as Vision Systems, AAM / Checkmate, and performance tracking systems for process monitoring.
• Enforce compliance with occupational safety standards and maintain a high level of workplace safety awareness.
• Maintain 6S workplace organization principles to support lean manufacturing objectives.

Technical Competencies & Functional Expertise:

• Advanced understanding of quality auditing techniques, manufacturing processes, and statistical analysis.
• Proficiency in troubleshooting and problem-solving for process deviations and product defects.
• Ability to operate and interpret data from laboratory test equipment (CMM, AAM, pull test fixtures, electronic measuring tools).
• Expertise in data visualization and reporting through control charts, graphs, and tiered audit reports.
• Strong analytical skills to track quality trends and drive process improvement initiatives.

Operational Responsibilities:

• Conduct quality tiered audits, document non-conformance reports, and track corrective actions.
• Maintain effective communication with cross-functional teams, including production, engineering, and QA personnel.
• Assist in troubleshooting and adjusting process equipment to meet performance and quality standards.
• Participate in root cause analysis investigations and corrective action plan implementation.
• Ensure accurate and timely completion of all quality-related documentation and electronic data entries.
• Assist in maintaining control system (Master Control, Food Safety, AAM and Infinity) for the manufacturing site. (SOP, data collection, work instructions, testing equipment, Food Safety etc..)
• Lead quality-focused training sessions for production staff and new hires.

Minimum Qualifications & Skills:

• High school diploma or GED required; advanced technical training or certification in quality auditing preferred.
• Minimum of 2–4 years of experience in quality assurance, auditing, or process control within a manufacturing environment.
• Strong attention to detail with the ability to identify quality deviations and process inefficiencies.
• Effective decision-making skills and the ability to implement process corrective actions.
• Proficient in using statistical analysis tools and quality monitoring systems.
• Strong verbal and written communication skills for documenting findings and interacting with production personnel.

Personal Protective Equipment (PPE) Requirements:

• ANSI Z41-approved safety shoes
• Hearing and eye protection
• Hairnet and face mask (if applicable)
• Task-specific gloves

Physical & Work Environment Requirements:

• Standing: Continuous (67-100%)
• Walking: Frequent (34-66%)
• Lifting: Occasional (1-33%)
• Carrying: Occasional (1-33%)
• Work Conditions: Requires flexibility for 8–12-hour shifts, including nights and mandatory overtime as needed.

Reporting & Cross-Functional Collaboration:

This position reports directly to the Quality Manager and involves close collaboration with production auditors, production supervisors, engineering teams, and maintenance personnel. The role requires proactive communication to ensure quality compliance and continuous improvement in line with plant objectives.