Coding and Charge Capture Manager

Are you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community.

At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.

• We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff!
• We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
• We offer competitive salaries and a great work/life balance: enjoy your weekends!
• UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!

United Urology Group is regarded as the leading urology network in the country. Our Affiliates include Chesapeake Urology, Arizona Urology—Phoenix & Scottsdale, Arizona Urology—Tucson, Colorado Urology, and Tennessee Urology.

Position Summary:

The Coding and Charge Capture Manager is responsible for the primary oversight of the Coding and Charge Capture Specialists, process flow, and timely charge submission. The Manager will also provide leadership and resource management for the coding department and collaborate with the compliance department and providers.    

Primary Duties & Responsibilities:

• Oversee daily workload of Coding and Charge Capture Specialists and make adjustments to meet daily and monthly goals.
• Review productivity and quality of the Coding and Charge Capture team members.
• Collaborate with RCM Leadership as needed to resolve coding and claim issues.
• Process payroll and manage time for all staff.
• Monitor and evaluate key processes to identify opportunities for improvement
• Investigate coding requirements for new procedures or drugs.
• Responsible for coordinating training for all new employees and ongoing training for current staff members.
• Serve as a resource for team members and provide direction in resolving operational issues.
• Oversee Charge Capture coding rule engine.
• Manage month-end close process, including the completion of required reports in a timely and accurate manner.
• Assist in developing, implementing, and revising policies and procedures to ensure that everyone within the department adheres to coding rules and regulations.
• Responsible for hiring qualified team members.
• Directly supervises team members and proactively manages their performance and development, including but not limited to goals, performance feedback, appraisals, and corrective actions.
• Conduct regular staff meetings to communicate new ideas, resolve problems, obtain feedback, and maintain the staff's overall effectiveness.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications:

• Minimum High School Diploma or GED required. Associates Degree or higher preferred.
• Minimum of seven (7) years Medical Billing.
• Minimum of three (3) years supervisory or management experience. 
• Coding Certification
• Strong familiarity with medical billing software and charge capture software.

Knowledge, Competencies & Skills:

• Proficient knowledge of Medical Terminology; ICD-10 and CPT-4 Codes.
• Strong leadership, problem-solving, team-building, and decision-making skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficient computer software and database skills.
• Strong math and analytical skills.
• Ability to multi-task and work in a fast-paced, high-volume environment.

Tech Requirements for the Job:

• High-speed, reliable internet connection to ensure uninterrupted communication and access to necessary systems and tools.
• Quiet and private work environment to maintain the confidentiality of patient information and minimize background noise during calls.
• Proficiency in using remote collaboration tools, such as video conferencing software, instant messaging platforms, and customer relationship management systems.
• Compliance with all security and privacy policies and protocols, including safeguarding patient information and maintaining HIPAA compliance.

Direct Reports:           

• Coding and Charge Capture Specialists.

Travel:

• Must have the ability & willingness to travel to other sites as necessary within a geographic region.

Physical Requirements for the Job:

• Regularly required to sit and stand for extended periods.
• Involves standing, sitting, walking, bending, stooping, and twisting.
• Requires full range of body motion, including manual and finger dexterity and eye-hand coordination.
• Occasionally lifts and carries items weighing up to 20 lbs.

Equal Opportunity Employer: United Urology Group and its affiliate practices are an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.